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Install Team Manager; Position

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Level99
Full Time position
Listed on 2026-07-09
Job specializations:
  • Trades / Skilled Labor
    Installation Technician
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Install Team Manager (Traveling Position)

WHO WE ARE

Level
99 is a sprawling playground designed for adults with over 50 life‑size mini‑games where Players dodge axes, crack puzzles, and outsmart real‑world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level
99 unlocks access to all of our games including Challenge Rooms, Player‑vs‑Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leader board.

Alongside the games, Level
99 offers a full‑service bar and award‑winning restaurant – featuring scratch‑cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level
99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC. Level
99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit  for more details.

OVERVIEW

We are seeking an experienced Installation Team Manager to lead our traveling installation teams during the build‑out and opening phases of new Level
99 venues. Reporting directly to the Director of Install, this role oversees multiple Installers and an Install Coordinator onsite over the course of an entertainment installation project. The Install Team Manager will manage the full scope of entertainment installation for our patented modular attractions, electro‑mechanical systems, scenic elements, and venue art pieces in high‑profile, fast‑paced new venue projects.

This is a hands‑on leadership position in chaotic, high‑stakes environments (new venue openings with overlapping trades, tight deadlines, and constant changes). The Install Team Manager will coordinate closely with the Director of Install, Level
99 Project and Construction Managers, the general contractor (GC), sub‑contractors, vendors, suppliers, and artists to help deliver projects on time, within budget, and to Level
99's exacting brand and quality standards. Safety, organization, clear communication, and calm under pressure are non‑negotiable.

RESPONSIBILITIES
  • Lead on‑site installation teams, including installers and artists, for national venue builds and retrofits.
  • Manage installation of patented modular walls, electro‑mechanical systems, and venue art per specs and brand standards.
  • Direct daily operations, sequencing work and resolving issues to optimize efficiency, budget, and timeline.
  • Act as primary site contact for construction teams, GCs, and vendors to manage RFIs and milestones.
  • Enforce rigorous safety, cleanliness, and equipment management protocols through regular briefings and inspections.
  • Monitor labor, materials, and expenses; report variances and implement corrective actions.
  • Troubleshoot technical issues by leveraging team expertise in carpentry, wiring, and electronics.
  • Ensure high workmanship and environmental presentation standards aligned with the Level
    99 brand.
  • Develop and mentor the team, fostering a proactive culture of performance and accountability.
  • Travel extensively (250+ days/year) and manage logistics for team travel and equipment.
  • Provide daily and weekly progress, safety, and resource reports to stakeholders.
  • Perform additional duties to ensure successful venue openings.
ESSENTIAL QUALIFICATIONS
  • Supervisory experience on $5M–$25M themed entertainment installation projects.
  • Leadership skills: setting expectations, managing difficult conversations, and high‑pressure decision‑making.
  • Expertise in site organization, trade sequencing, and multi‑trade resource management.
  • Coordination with GCs, design teams, and subcontractors.
  • Technical proficiency: modular systems, electro‑mechanical troubleshooting, carpentry, electronics, and drawing interpretation.
  • Skilled in performing onsite field verifications.
  • Strong leadership for conflict resolution and stakeholder management.
  • Calm and efficient during high‑pressure venue openings.
  • Commitment to safety, budget, schedule, and quality standards.
  • Willingness to travel 250+ days annually and lift 50–80+ lbs.
  • Highly organized…
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