Program Monitor

Job Description

TITLE: Monitor, OCC Community Justice Support Center CLASSIFICATION: Non-Exempt

REPORTS TO: Lead Monitor, OCC CJSC

Job Summary

The Monitor is responsible and accountable for monitoring Center participants and for maintaining a safe and secure environment. S/he will ensure that participants enter and exit the Center in an appropriate manner and remain in assigned areas. S/he will be responsible for monitoring and collecting urine drug screens from participants. The Monitor will reflect and display the values of caring, honesty, respect and responsibility.

• Supervise and monitor participants in all phases of daily routines including break periods.
• Monitor all educational and clinical classes/groups.
• Take accurate attendance of all participants.
• Maintain accurate communication log entries.
• Collection and documentation of urine screens.
• Write incident reports as needed and communicate concerns to program management.
• Provide transportation in assigned program vehicle when required.
• Attend and participate in all scheduled meetings and trainings as directed.
• Prevent crisis situations from escalating by intervening and counseling participants.
• Provide support and assistance in any crisis situation.
• Maintain work schedule as directed.
• Other duties as assigned or directed by supervisor(s).

• Supervision of Personnel: NONE
• Fiscal Responsibility: Adhere to all fiscal policies and procedures such as petty cash, purchase orders, vouchers and employee expenses as requested.
• Facility/Housekeeping Responsibility: Ensure the highest level of cleanliness by cleaning and/or inspecting areas of responsibility.

• Attend all assigned meetings.
• Actively participate in the Y’s Annual Campaign.

Mission Advancement
:
Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising.

Collaboration
:
Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness
:
Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth
:
Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

• Associates Degree preferred.
• Minimum of two years’ experience working in the criminal justice field.
• Must be able to work one evening per week and some weekends. Must cover additional shifts as needed.
• Must have a valid driver’s license.
• Must have visual and auditory acuity in order to maintain security of the center.
• Must be able to sit, stand and walk during the work day.
• Must submit and pass drug testing upon hire.
• Computer skills including MS Office (Word, Excel, Outlook and Teams).

To ensure the overall operations of the Y and support teamwork, I will accept additional responsibilities as assigned. In addition, I understand that my work location and hours of employment are subject to change to meet the business needs of the Old Colony Y.