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Protective Services Case Manager - Bilingual English​/Spanish

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Greater Springfield Senior Services, Inc.
Full Time position
Listed on 2026-07-15
Job specializations:
  • Social Work
    Human Services/ Social Work, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Position is not remote.

Full‑time position in the Protective Services Unit of the Elder Services Agency. Responsibilities include intake, investigation, service plans, and monitoring cases of elder abuse and neglect. This role requires home visits, knowledge of community resources, ability to work with families, case writing, record keeping, and word processing skills. A valid driver's license, reliable transportation, and availability for rotating on‑call duties are mandatory.

An excellent benefits package is provided.

Full‑time, 35 hours per week.

Minimum Qualifications

Masters (or higher) in an accredited program in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, plus at least one year of experience in counseling, casework, case management, preferably in Protective Services or crisis intervention; OR Bachelors in the same fields with at least two years of experience providing protective or crisis intervention services.

Must be able to climb multiple flights of stairs.

Fluency in English and Spanish Required

LSW preferred.

Benefits

Travel reimbursement at $0.70 per mile.

Possible eligibility for Public Service Loan Forgiveness (PSLF) if employed by a qualifying not‑for‑profit organization such as GSSSI.

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