Direct Service Advocate_HYPP_2nd Shift_PT

Direct Service _2nd

Part Time Springfield, MA, US

Salary Range: $21.00 To $21.00 Hourly

Department: Holyoke Youth Parent Program

Reports To: Site Director

FLSA Status: Non-Exempt

Starting Rate: $21.00/hour

Schedule: Part-Time, 15 hours/bi-weekly;
Every Other Weekend 3pm-11pm

Direct Service Advocate for our Holyoke Young Parent Program. The Direct Service Advocate (DSA) is responsible for providing support, advocacy and role modeling to adult, teen and child program participants living in the YWCA’s residential programs. DSA’s are part of a team model working with peers, supervisors, clinicians and outside connections to best serve program participants. DSA support the agency mission and trauma informed service model in order to provide safe, consistent and quality services to vulnerable populations.

• It is a 24/7 program, staff are responsible to work Holiday shift depending on their schedule.
• Conduct safety checks on residents and children as needed to support children’s safety and well-being, ensure mothers supervise children at all times.
• Encourage and support the development of life skills, positive parenting and improved parent-child interaction and offer support to moms during crisis or periods where they may be overwhelmed.
• Document and provide daily program communication including case notes, resident files and communication logs for every shift utilizing AWARDS.
• Responsible for upkeep of the facility and property (including, but not limited to: vacuuming, laundry, shoveling, raking, mopping, preparation of bedrooms) including ensuring 100% of chores are completed properly before signing off on the chore list.
• Follow program procedures, rules, regulations and policies.
• Ensure a safe and supportive living environment including completion all required safety sweeps (minimum of four times each shift) to ensure premises including alarms, doors, windows, appliances and bedrooms are all safe.

• A.A. or equivalent education or experience in a human service field
• One year of counseling and direct service experience preferred
• Experience with victims of domestic violence preferred
• Reliable transportation and/or valid driver’s license preferred

Must be able to lift 40 lbs.

This position is covered under the CBA (union) and is subject to union dues.

All employment at the YWCA begins with a 150-day Introductory Period.