Residential Clinical Case Manager

The Residential Clinical Case Manager provides provide high quality, trauma-informed case management, crisis intervention and supportive services to latency-age children (6y–12y) and adolescents (13y–18y) in a residential treatment program. This role is essential in coordinating care, supporting treatment goals, and fostering healing environments for youth impacted by trauma, behavioral health challenges, and family disruption. Full time
Springfield, MA

The SHARP Residential Program is designed to support youth (ages 13-18) who identify with the LGBTQIA+ community. This specialty residential program supports youth who have experienced trauma, with moderate to severe mental health and behavioral health challenges and may be struggling with their personal identity.

The Cottage Residential program is an inclusive environment designed to support male clients (ages 6-13) regardless of how they identify, who have experienced trauma, with moderate to severe mental health and behavioral challenges.

Schedule:

Monday9 a.m. – 5 p.m.

Tuesday and Wednesday 11a.m. – 7 p.m., Thursday and Friday9 a.m. – 5 p.m.

Qualifications

• Bachelor’s degree in social work, Psychology, Human Services, or related field (required).
• Minimum 1–2 years of experience working with children/adolescents in. residential, behavioral health, or child welfare setting
• Knowledge of trauma-informed care principles and child development
• Strong communication, organizational, and interpersonal skill
• Ability to work collaboratively in a fast-paced, emotionally demanding environment
• Requires evening and weekend availability.
• Requires excellent time management and organizational abilities.
• Requires ability to write professional reports.
• Requires the ability to work as part of a team in an alternative setting.
• Requires a valid driver’s license and reliable transportation.
• Requires interest and willingness to learn about evidence-based interventions.

Competitive Salary/Comprehensive Benefit Package

Helix Human Services is an inclusive organization.

LGBTQIA+ and people of color are strongly encouraged to apply!

Helix Human Services is dedicated to providing trauma-informed therapeutic and educational services to diverse children and families, building the foundation for lifelong success at home, school, and the community.