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Relief Residential Counselor | SHINE

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Gandara Center
Per diem position
Listed on 2026-09-12
Job specializations:
  • Social Work
    Mental Health, Community Health, Human Services/ Social Work, Community Support Services
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission.

There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

  • Health, Dental, Vision, Pet and Life Insurance
  • Paid vacations
  • Paid holidays
  • 8 discretionary days
  • Mileage Reimbursement

Additional Benefits:

  • Culturally Diverse population
  • Clinical Licensing Support

Job Title:
Relief Residential Counselor

Work Location:
Springfield, Ma.


* EOE M/F/D/V


* Union/Non-Union

Job Summary:

We are looking for a Residential Counselor I Worker for our SHINE Young Adult Housing Program. This role calls to maintain a youth-centered, safe and therapeutic environment within an overnight emergency shelter setting for young adults experiencing homelessness. The Residential Counselor I Worker ensures that program participants follow all program rules and expectations and receive necessary support services and ensures that emergency situations are handled and reported in a professional manner.

Duties and Responsibilities:

  • To attend scheduled clinical and staff meetings and actively participate to determine treatment plans, re-evaluate case needs and goals, and develop skills.
  • To maintain client records in accordance with standard format and timetables.
  • To attend scheduled supervisory meetings with Program Manager.
  • To maintain progress notes on each consumer for the shift which staff worked.
  • To represent the dignity of each individual through vigorous promotion of the human and civil rights, which, in part, strives to keep people free from abuse and/or neglect.
  • To assist members daily in the enhancement of their ADL (activities of daily living) skills through practical experience and training both individually and in groups.
  • To promote the rights of people with developmental/intellectual disabilities to exercise choice and to make meaningful decisions in their lives.
  • To provide appropriate, safe responses to emergency situations when necessary.
  • To provide case management, outreach and advocacy to members, and be accountable for the quality and quantity of casework.
  • To develop strong, supportive relationships with the individuals.
  • To provide for individual care and safety, and observe all safety measures.

Minimum Qualifications:

  • High school diploma or equivalent required.
  • At least one year of experience working in a related field dealing with youth preferred.
  • Must have valid driver’s license.
  • Must meet Agency requirements for driving history records.
  • Must have availability of an automobile to transport clients or perform other supportive services as necessary.
  • Bilingual English/Spanish preferred but not required.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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