Collections Coordinator

About the Company

At Current, everything starts with people. We believe that when you invest in talent through opportunity, development, and support, you unlock growth for individuals, firms, and clients alike. That’s why we’ve built a platform designed to give our people access to more: more learning, more collaboration, and more ways to grow their careers than any single firm could offer on its own.

Founded in 2023, Current has rapidly become one of the fastest-growing accounting platforms in the country, partnering with more than 40 leading accounting firms across the United States. Today, our community includes over 2,000 professionals, 30+ offices nationwide, and a growing global workforce that supports clients around the world. Backed by Thrive Capital, Bessemer Venture Partners, and Springdale Industries, Current is investing heavily in technology, artificial intelligence, and workforce innovation to help modernize the profession.

Our leadership team has a proven track record of building and scaling successful businesses, with prior ventures generating more than $3 billion in combined enterprise value.

We’re building something bigger than a traditional accounting firm: a platform where talented people can grow faster, learn more, and do more meaningful work. Whether you join Current, one of our partner firms, or our global team, you’ll be part of a community shaping the future of the profession.

The Collections Coordinator is responsible for supporting the company’s accounts receivable, billing communication, client service, collections follow‑up, and related reporting processes. This position serves as the primary point of contact for client billing and accounts receivable inquiries and helps ensure clients receive accurate, timely, and professional communication regarding invoices, statements, balances, payment status, and service‑related account matters.

• Serve as the primary point of contact for client billing, accounts receivable, invoice, statement, payment, and collections‑related inquiries.
• Communicate professionally with clients regarding outstanding balances, payment status, invoice questions, billing discrepancies, account concerns, and service‑related billing matters.
• Monitor accounts receivable aging, identify accounts requiring follow‑up or escalation, and conduct routine collections calls and written follow‑up in a consistent, documented, and service‑oriented manner.
• Distribute monthly invoices and statements to clients accurately and timely.
• Prepare, coordinate, and distribute stop‑service letters and related client notices as directed by department leadership.
• Track client responses, payment commitments, disputes, account notes, and follow‑up actions in appropriate systems or records.
• Research billing discrepancies by reviewing account information, invoices, payment history, service records, and internal documentation.
• Coordinate with internal departments to resolve billing questions, payment application issues, invoice concerns, and service‑related account matters.
• Prepare, update, and distribute accounts receivable, collections, billing, invoice, statement, and stop service reports as needed.
• Identify trends in client billing questions, payment delays, invoice issues, or recurring account concerns; elevate high‑risk accounts or unresolved issues to the appropriate leader; and support improvements to collections procedures, communication templates, reporting tools, and follow‑up schedules.

• Client Service Orientation – Maintains a professional, respectful, and solutions‑focused approach when communicating with clients about billing, payments, and account concerns.
• Collections Follow‑Through – Follows established processes for contacting clients, documenting activity, monitoring balances, and escalating concerns.
• Communication – Communicates clearly and professionally in verbal and written interactions, especially when discussing sensitive financial or service‑related matters.
• Attention to Detail – Reviews invoices, statements, account records, payment information, and reports carefully to support accuracy.
• Organization and Time Management – Manages…