Front Desk Hospitality Specialist

Front Desk Hospitality Specialist

Springfield, MO

Monday through Friday | 8am to 5pm

$18 to $20/hr

Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield office.

• Answer and manage a high volume of incoming calls
• Welcome applicants, caregivers, clients, and visitors with professionalism and kindness
• Connect callers and guests to the right departments quickly and efficiently
• Assist with problem solving and gathering information for staff and families
• Support office operations with clerical and administrative tasks
• Prepare documentation and reports as needed
• Help create a positive, supportive office atmosphere every day

• Excellent phone presence and communication skills
• Ability to multitask and stay organized under pressure
• Positive attitude and strong attention to detail
• Professional appearance and dependable attendance
• Comfortable handling a multi line phone system
• Strong teamwork skills while also being self motivated
• Someone who naturally looks for ways to help others

• Previous office or administrative experience preferred
• Knowledge of Microsoft Word and Excel
• Strong customer service and hospitality mindset
• Ability to thrive in a fast paced environment

• No weekends
• Medical, dental, and vision benefits
• Spousal and family insurance options
• Paid Time Off
• Continuing education opportunities
• Employee recognition programs
• Supportive team culture
• Immediate hiring opportunity