Administrative Support Assistant - Springfield Regional Office

Administrative Support Assistant

Typical working hours: 8:00 AM to 5:00 PM, Monday through Friday. No on‑call.

Job Location:

This position is domiciled at the Springfield Regional Office, 1515 East Pythian, Springfield MO 65801.

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team you can make a difference in the lives of those impacted by a mental illness or developmental disability so they can pursue their dreams, live their lives to the fullest, and be a valued member of their communities.

• Answer incoming calls for regional offices and route calls correctly.
• Prepare and distribute information requests to aid in determining a consumer’s eligibility for services and manage the request through the process.
• Receive, review, file, and/or process Abuse/Neglect Inquiries/Investigations.
• Greet and assist visitors to the regional offices.
• Maintain vehicle/meeting room calendars and schedules for both.
• Receive and distribute mail and faxes.
• Create documentation, flyers, and presentations.
• Coordinate employee‑related events.
• Attend required meetings.
• Demonstrate flexibility in completing other tasks from Assistant Directors.

• 0‑1 years of relevant work experience.

• Knowledge of general office practices.
• Proficiency in Microsoft 365 programs.
• Excellent organization and communication skills.

• Lean Six Sigma yellow belt or higher certification.
• U/R Training.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous leave and holiday time, and eligibility for health insurance coverage. Your total compensation includes more than the dollars you receive in your paycheck.

Lack of post‑secondary education will not be used as the sole basis for denying consideration to any applicant.