Client Delivery Specialist; Commercial Litigation Legal Assistant

Position: Client Delivery Specialist (Commercial Litigation Legal Assistant)
Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.

At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Client Delivery Specialist (Commercial Litigation) position in our Springfield, MO office.

This position will work onsite 3 days per week.

The Client Delivery Specialist (Commercial Litigation) serves as the primary operational partner for assigned attorneys within a practice. This role manages workflow execution, cross-functional coordination, and administrative support while reducing attorney project-management burden. Specialists maintain direct responsibility for attorney relationships, matter completion, and coordination across operational teams. Essential job duties include:

Strategic Workflow Ownership

• Manages full lifecycle workflow for assigned attorneys.
• Proactively anticipates the needs of attorneys, manages priorities, and resolves administrative challenges with minimal supervision.
• Coordinates and tracks ongoing projects to ensure deadlines and deliverables are met; monitors milestones; updates status reports; communicates progress; and assists with project plans, timelines, and resource allocation.
• Handles special projects and other duties as assigned to support the efficiency and success of the attorneys' practices.
• Effectively uses workflow management software to log and manage workflow.

Conflicts, NBI & Engagement Process Leadership

• Prepares and processes new matter forms, requests conflict checks, and opens new files.
• Coordinate intake and engagement processes, maintain documentation, and reduce repetitive attorney involvement.

Billing, Collections & Financial Coordination

• Assists attorneys with tracking and monitoring alternative fee arrangements.
• Assists attorneys with automation, tracking, and monitoring of matter budgets.
• Partner with the billing team to oversee time entry, billing inquiries, and collections.

Client & Cross-Functional Coordination

• Coordinates client communications, manages sensitive information, and serves as a liaison between attorneys, clients, and internal departments.

Email & Administrative Optimization

• Proactively manages attorneys' inboxes, prioritizing and flagging urgent communications; drafts, reviews, and responds to emails on behalf of attorneys as directed; and organizes/archives correspondence for easy retrieval.
• Provides general administrative support:
  Maintains attorney contacts; tracks requirements and activity related to CLE and memberships.
• Provides general administrative support as needed, including operating office equipment (PCs, printers, phones, copiers, facsimiles, and typewriters).
• Conducts all business in a confidential manner; copes successfully with demands from timekeepers, remaining calm under pressure.
• Reviews and routes incoming mail and fax communications; prepares and processes outgoing mail and faxes; arranges specialized mail or messenger services as required; and ensures attachments, exhibits, and enclosures are included.
• Assists in coordinating attorneys' calendars and meeting arrangements; makes travel arrangements and prepares itineraries.

Document & Matter Management

• Prepares, edits, formats, and proofreads legal documents, correspondence, and presentations with a high degree of accuracy; manages version control, file organization, and secure document storage in compliance with firm policies; and facilitates the execution,…