Administrative Specialist II; Disability Resource Center

Administrative Specialist II (Disability Resource Center)

Position Title
- Administrative Specialist II (Disability Resource Center)

Work Location
- Springfield Campus

Department
- Disability Resource Center

HR Home Department - 080112 DISABILITY RESOURCE CENTER

Pay Grade - 12

Proposed Salary - $16.51-$18.43 hourly

Sponsorship Information
- Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Position only available to current, regular, full-time Missouri State University employees? - No, Position is available to all applicants.

Appointment Type
- Full Time Regular

Exempt/Non-Exempt
- Non-Exempt

General Function
- The Administrative Specialist II works in depth with programs, processes, or services that are provided by the department, in contrast to Administrative Assistants who provide administrative support services to a supervisor or for the department as a whole. The Administrative Specialist II may provide customer service requiring in depth knowledge and understanding of programs, processes, or services, administer varied or related processes, and/or provide specialized information related to programs, processes, or services provided by the department.

Administrative Specialists II perform a wide variety of services and may function as clinic assistants, process and maintain records of clinical experience placements, support specified classes and training programs, process applications for admission to various programs, registrations, and course enrollments, provide support services for academic programs and events, human resource programs and processes, and academic records processes, prepare materials and arrange events, consultations, or interviews, coordinate the maintenance and use of University assets, issue permits, process parking tickets and appeals, etc.

Description of Primary Duties - 1. The Disability Resource Center Administrative Specialist II is responsible for the day-to-day operations of the Disability Resource Center Front Office. Under the supervision of the Disability Resource Center Director, the Administrative Specialist II oversees the front office area and is the first point of contact for people visiting or contacting the Disability Resource Center 2.

As the supervisor for student workers in the office, the Administrative Specialist II is responsible for training, scheduling, and assigning job duties in coordination with other staff members 3. The Administrative Specialist II has primary responsibility for ensuring the smooth coordination of DRC and University Testing Center processes including faculty assistance with testing procedures, scheduling of exams, sending exam reminders to instructors, proctoring exams, and troubleshooting exam issues
4. Contact with students, faculty, staff, parents, and others is required of the Administrative Specialist II as part of the regular daily duties of the position 5. May prepare budget reports, process student worker payroll, complete HR paperwork for hiring, manage vendor accounts and requisitions, and process student disability documentation
6. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
7. Remains competent and current by attending professional development courses, software training classes, and attending training and/or courses as directed by the supervisor.
8. Helps to ensure the overall success of the department by performing all other duties as assigned.

Minimum Acceptable Qualifications
- Education/

Experience:

A high school diploma or the equivalent and three years of general office experience or an equivalent combination of education and general office experience is required.

Skills:

Keyboarding skills are required. A working knowledge of word processing and spreadsheet applications is required. A working knowledge of or the ability to learn and use database applications, the web content management system, the administrative business system or enterprise resource planning system, and other systems or applications that may be used within the University or department is required. The ability to operate and troubleshoot electronic office equipment, computers, and peripherals, maintain moderately complex filing systems and records, and make mathematical calculations is required.

Effective verbal and written communication skills are required. The ability to train, assign work, and review the work of full- and part-time employees and student workers is required. The ability to maintain financial records and accounts and prepare financial reports is required. Effort:
Administrative support positions are primarily sedentary. Administrative support positions require extensive keyboarding.

Additional Qualifications
- Education/

Experience:

A Bachelor's Degree is preferred. Experience working with individuals with disabilities is preferred.