Registration Specialist II - Float

Registration Specialist II

Facility:
Cox Health South – 3801 S National Ave, Springfield, Missouri, 65807. Department: 1133 Patient Registration. Scheduled weekly hours: 36 hours.

Work shift:

Day shift.

• Assist patients during the on‑site registration and arrival process for scheduled and unscheduled visits.
• Collect accurate demographic information, insurance information, and patient liability (if known) at the time of service.
• Perform financial clearance functions on assigned scheduled accounts during registration downtimes.
• Greet and serve patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters.
• Work as a float position across different Cox Health locations, including main hospitals, emergency departments, urgent care centers, and outpatient sites.
• Adapt quickly to varying processes and extended hours as required by business needs.

• High school diploma or equivalent.
• At least 1–2 years of prior registration experience.
• Proficient with computers and computer systems.
• Excellent customer service skills and ability to work with the public and co‑workers.
• Strong verbal and written communication skills.
• Ability to multi‑task in a fast‑paced environment.
• Capability to work independently and collaboratively as part of a team.

• Medical, vision, and dental coverage.
• Retirement plan with employer match.
• Additional benefits for employees working 20+ hours per week.