Part-Time Operations Assistant - efactory

Please see Special Instructions for more details.

This is a part time position between 10-20 hours. Hours will typically fall between 8:00 a.m. and 5:00 p.m., Monday through Friday, and will be determined at a later date. The location of this position will be at efactory, 405 N. Jefferson.

Work Location Springfield Campus

Department efactory-- Center for Business and Economic Development (CBED)

Pay Grade Unclassified

Proposed Salary $20/hour

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

efactory is Missouri State University’s Center for Business and Economic Development. We are proud to be the go-to resource for business support and talent development solutions. We are looking for a friendly, detail-oriented professional to join our team as a Part-Time Operations Assistant
. This role is often the first point of contact for visitors, clients, students, and partners, providing an exceptional customer experience while supporting daily operations, programs, initiatives, and events.

• Greet guests in a professional, welcoming manner.
• Answer phones, direct calls, and manage general inquiries to ensure prompt follow-up.
• Support mail, deliveries, office supply inventory, and workspace organization.
• Maintain front desk systems, sign-in processes, and general office procedures.
• Support department administrative needs and functions.

• Serve as a resource for efactory members — assisting with building access, printing, meeting rooms, and general requests.
• Work with the Community Coordinator, Member Relations to support onboarding of new members and maintain updated records in management systems.
• Assist with meeting preparation and meeting space management.

• Provide administrative and logistical support for programs and events.
• Help with event setup, check-in, hospitality, and post-event follow-up.
• Assist in maintaining a professional, engaging environment.

• Minimum high school diploma.
• Strong communication and interpersonal skills with a friendly, customer-service mindset.
• Reliable, organized, and able to manage multiple tasks in a fast-paced environment.
• Proficient with Microsoft Office, Google Workspace, and basic office technology.
• Previous administrative, hospitality, or customer service experience preferred.
• Availability for daytime shifts. This role is currently being considered as temporary, part-time support.

This is a part time position between 10-20 hours. Hours will typically fall between 8:00 a.m. and 5:00 p.m., Monday through Friday, and will be determined at a later date. The location of this position will be at efactory, 405 N. Jefferson.

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University.

Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972. This policy shall not be interpreted in a manner as…