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Manager, External Communications - Executive

Job in Springfield, Greene County, Missouri, 65897, USA
Listing for: H&R Block
Full Time position
Listed on 2026-06-13
Job specializations:
  • Business
    Business Development
Salary/Wage Range or Industry Benchmark: 81600 USD Yearly USD 81600.00 YEAR
Job Description & How to Apply Below

Overview

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results.

It’s an exciting time to be a part of H&R Block!

Responsibilities
  • Develop and align executive messaging to enterprise priorities, business performance, and transformation initiatives
  • Translate complex strategy into clear, compelling leadership storytelling for external audiences
  • Draft executive communications including speeches, remarks, op-eds, media commentary, and thought leadership content
  • Ensure narrative consistency across executive voices, including CEO, CMO, and senior leadership
  • Identify and secure high-impact media, speaking, and external visibility opportunities
  • Manage executive social media presence (primarily Linked In), ensuring authenticity, consistency, and alignment with business priorities
  • Partner with PR and brand teams to elevate leadership visibility tied to key company moments and narratives
  • Shape executive positioning around priority themes (e.g., innovation, AI, customer trust, business transformation)
  • Oversee leadership profiles, executive bios, and external representation materials
  • Maintain messaging frameworks, voice guidelines, and strategic insights to guide executive communications
  • Partner with media relations teams to support inbound inquiries and proactive storytelling
  • Lead executive interview preparation, including messaging, Q&A development, bridging, and risk mitigation
  • Provide real-time communications counsel to executives in high-visibility or sensitive situations
  • Perform other duties as assigned
What you’ll bring to the team
  • 7-10+ years of experience in communications, public relations, or executive communications
  • Direct experience supporting senior leaders and developing executive-level messaging
  • Exceptional writing skills, with the ability to adapt tone for different audiences and formats
  • Strong strategic thinking and ability to translate complex topics into clear narratives
  • Experience managing high-priority, time-sensitive communications
  • Strong judgment and ability to navigate complex or sensitive situations
  • Proven ability to influence and advise senior stakeholders
It would be even better if you also had
  • Experience in corporate, financial services, or highly regulated industries
  • Background in media relations or supporting executive media engagement
  • Experience supporting executive visibility or thought leadership strategies
  • Experience working in fast-paced, high-growth or transformation environments
Why work for us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey.

You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.

Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit

Equal Opportunity Employer
: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range $81,600.00 - $/Yr.

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