Operations Integrator & CRM Manager

Settler Structures LLC Operations Integrator & CRM Manager

Website:

Location:

Springfield, MO + surrounding areas (including Nixa, Ozark, Republic, Branson, & surrounding markets)

Job Type: Full-Time, W-2 employee

Settler Structures LLC builds custom barndominiums, pole barns, metal buildings, and shop garages throughout the Springfield, MO region. We're a fast paced, growing company where creativity, initiative, and customer first service matter.

We are not a corporate machine. Come work for a fast growing, no red tape company where your success is rewarded and your voice is heard.

Our GM is a true Visionary: sales-driven, growth-focused, opportunity-minded.

Now we need the right Integrator-type leader to help scale the operation the right way.

Your job is simple:

• Support the GM.
• Build scalable systems.
• Protect the customer experience.
• Prepare this company for real expansion.

This is an EOS-style Integrator support role where you are building the operational spine of the company.

• Answer all incoming company calls professionally
• Capture leads using a standardized intake template
• Ensure every inquiry gets documented and responded to

• Enter every lead into Pipeline CRM
• Auto-assign leads by territory (county-based)
• Maintain CRM hygiene and stage tracking
• Ensure follow-up tasks are created and executed
• Monitor pipeline movement and flag stalled deals

• Create simple SOPs for intake, lead routing, and follow-up
• Document processes so future hires can plug in
• Improve automation workflows
• Keep marketing-to-sales handoff tight and trackable

• Prepare infrastructure for future sales reps
• Help define territories and lead routing logic
• Track KPIs (leads, conversion rate, time-to-contact)
• Support professional, unified brand experience

This role is for someone who:

• Loves structure
• Thinks in checklists and workflows
• Notices when systems are inefficient
• Gets energy from organization
• Is calm under pressure
• Takes ownership without being told

You might be:

• An Operations Coordinator
• A CRM Manager
• A Project Administrator
• An Executive Assistant with strong systems thinking
• Or someone who naturally acts like an Integrator in every room

You are NOT:

• A pure creative
• A "wait for instructions" employee
• Someone who needs heavy supervision

• The GM if free to focus on the long term growth of the company.
• Every lead is tracked and assigned properly.
• CRM is clean, disciplined, and actionable.
• Marketing ROI is measurable.
• Sales reps can plug into a working system.
• Customer experience feels professional and consistent.

• Salary range will be shared during the interview process.
• Performance bonus tied to:
• Lead response time
• CRM accuracy