Strategic Client Consultant

Overview

About the job This role profile is a blend of both the job description and person specification and clearly demonstrates the relationship between specific tasks and personal attributes. It is not exhaustive but is intended to give an overview of the role which will naturally change from time to time in line with business requirements.

Favorite Healthcare Staffing is the nation’s premier provider of healthcare professionals, offering a full range of per diem, allied health, contract, travel assignments, as well as permanent placement opportunities. Favorite continues to set the industry standard for quality, service, and integrity in healthcare staffing and services. This is for anyone who would like to submit their application and resume to Favorite for us to have because you do not see a listed opening that fits your skill set.

If you are excited and want to join Favorite, please record all of your information here.

• Client Growth:
  Develop relationships with C-suite and supply chain/procurement. Use reports to analyze current and potential client base. Identify client trends and develop plans with Account Management, Recruitment, Sales or other teams to maximize opportunity to produce gross margin. Diversify business by selling additional lines of services to all accounts. Identify and strategically sell within clients who we have placed staff in the previous 12 months.
  
  Grow business by expanding into new worksites or departments of current clients.
• Client Development:
  Schedule and plan Quarterly Business Reviews and marketing trips. Gain understanding of customer’s specific business needs and apply product knowledge to meet them. Develop detailed understanding of technology services (Mobilize Client Portal, Mobilize THP App) with intent to provide clients constructive consultation on how to successfully work within our technology.
• Ongoing Engagement:
  Maintain ongoing engagement with clients to expose them to Favorite Healthcare Staffing’s expanding capabilities and product offerings, gather product and market intelligence, and drive value in solving client challenges. Grow the revenue base with the client.
• Customer Service/Relations:
  Work closely with Account Managers and the Account Management Supervisor to stay current with client information. Act as a liaison between active/previous clients and Favorite corporate departments for items such as Contract Negotiations, Cash Collection, HR Inquiries, etc. Deliver service excellence by advocating for customer preferences, maximizing communication, and partnering with peers and customers. Compile and distribute weekly, monthly, and quarterly reports as required by contract.

All applicants must be legally eligible to work in the United States. Favorite Healthcare Staffing, LLC is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, religion, gender or other protected classes.