Child Advocate Day Shift Lead

Child Advocate II (Shift Supervisor)

Isabel's House - Crisis Nursery of the Ozarks, Inc.

Location:

Springfield, MO
Position Type:
Non-Exempt | Shift Supervisor | Weekends May Be Required

Lead with compassion. Support children when they need it most.

Isabel's House is seeking an experienced, dependable childcare professional to serve as Child Advocate II, a shift supervisor role within our Crisis Nursery. This position provides leadership and direct supervision to Child Advocates while ensuring a safe, nurturing, and well-run environment for children and families in crisis. The Child Advocate II plays a key role in maintaining the daily flow of the house, supporting staff, and modeling best practices in trauma-informed and developmentally appropriate care.

• Supervise and support Child Advocates during your designated shift
• Ensure licensing regulations and agency policies are followed at all times
• Assign staff duties, activities, and housekeeping responsibilities
• Maintain staffing coverage and child-to-staff ratios, including covering breaks and call-ins
• Organize and implement developmentally appropriate curriculum and activities
• Model and lead Conscious Discipline approaches with children
• Support children's individual needs and de‑escalate challenging situations
• Make timely, sound decisions to ensure safety and security
• Complete and verify documentation and charting in collaboration with Social Services Director
• Train, coach, mentor, and orient new Child Advocates and volunteers
• Collaborate with the program administration on staffing, performance, and operations
• Conduct safety drills and assist with medication oversight and well‑child exams
• Participate in leadership meetings, staff meetings, and performance evaluations

• At least 21 years of age
• High school diploma or GED
• Minimum of two years of childcare experience
• Paid supervisory experience or demonstrated leadership ability
• Ability to pass all required background checks and screenings
• Ability to lift up to 50 pounds

• Associate's Degree in Child Development (CDA)
• Residential childcare experience
• Experience leading teams in a fast‑paced, 24/7 care environment

90 days on the designated shift, be in good standing, and have no active disciplinary actions.

• Strong leadership and communication skills
• Sound judgment and ability to remain calm under pressure
• Team‑oriented mindset with flexibility and initiative
• Trauma Informed Care
• Ability to mentor others and model professional behavior
• Commitment to child safety, confidentiality, and quality care

• Shift‑based role, weekends may be required
• Occasional additional hours to meet program needs
• Daily contact with children in a residential care setting

Isabel's House is dedicated to providing immediate safety and compassionate care to children and families in crisis. As a Child Advocate II, you'll be part of a mission‑driven team that values leadership, collaboration, and the power of stable, nurturing relationships.

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