Customer Service Representative - PT

Overview

Description

The Customer Service Representative – Part-Time role involves being friendly, energetic, personable, comfortable in a professional environment, and committed to delivering excellent customer service while handling sensitive and confidential information. The representative assists individuals with their financial needs, resolves problems, and provides information regarding products and services by phone or electronic means. The role engages with customers by telephone, online chat, and interactive video.

• 3050 S. Delaware Ave., Springfield, MO 65804
• Schedule:
  
  Monday – Friday, 12:00 pm - 6:00 pm;
  Saturdays 9:00 am – 12:00 pm
• Part-time: 25-28 hours per week average

• High school diploma or equivalent, or combination of education and relevant experience
• A minimum of one year of clerical and customer service experience required
• Excellent customer service and strong communication skills
• Strong mathematical, problem-solving and computer skills
• Basic knowledge of banking operations preferred
• Effective multi-tasking and organizational skills
• Willingness to proactively cross-sell bank products & services

• Complete an OMB Bank application at
• Contact Human Resources at  or  for more information

• Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
• Stability with a locally owned community bank that is growing and expanding in the region
• Paid Leave: PTO, Military, Bereavement, and Jury Duty
• Full and partially paid insurance plans: life w/AD&D, and dental
• Cost friendly insurance: vision, critical illness, accident, supplemental life w/ AD&D
• 100% match of retirement savings (up to plan limit)
• Discounted financial service fees on select OMB products and services
• Plus more

Futures made brighter. Banking made better OMB Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with old-fashioned customer service. We are committed to giving our employees the kindness, courtesy, and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EOE/VETERANS/DISABLED E-VERIFY EMPLOYER