Call Center Outbound Business Account Representative

Why consider this job opportunity

• Comprehensive benefits package including medical, dental, and vision plans starting on the first day
• Paid time off including vacation, holidays, and personal/sick days
• 401(k) with 100% company match up to 5% after one year of service
• Opportunities for career advancement and professional growth within the organization
• Tuition reimbursement up to $5,250 in the first year
• Collaborative and supportive work environment focused on community impact

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present service packages
• Provide exceptional customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate value in switching services
• Problem solve and encourage business customers to commit to services

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Strong ability to direct conversations and close sales
• Proactive approach to customer engagement and problem-solving
• Associate's degree or higher preferred

• Experience in customer service or sales within the telecommunications industry
• Strong communication skills and ability to tailor interactions to customer needs
• Familiarity with Sales Force or similar CRM systems

#Telecommunications #Sales Opportunity #Career Growth #Customer Service #Diversity And Inclusion

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