SCO - Annuity - Customer Service Representative II

Overview

Join Our Annuity Services Team – Customer Service Representative II | League City, TX or Springfield, MO

We are seeking a Customer Service Representative II to support our Annuity Services team in either our League City, Texas, or Springfield, Missouri office.

At American National, we put our values FIRST:
Financial Strength, Integrity, Respect, Service, and Teamwork. If you’re passionate about delivering exceptional service and making a meaningful impact, this is your opportunity to join a company that truly values people.

• Answer incoming calls, process payments, and update account details with accuracy and care
• Provide clear, compliant information to authorized parties
• Manage applications, payment plans, and policy reinstatements
• Use multiple systems to resolve inquiries and support special projects

• High school diploma or equivalent
• Customer service experience (insurance, banking, finance, retail, food service preferred)
• Strong communication skills, attention to detail, and ability to multitask
• Comfortable navigating computer systems and Microsoft Office

• Comprehensive training and support
• Competitive benefits package
• Casual, team-focused work environment

Ready to make a difference? Apply today and join a team that values integrity, service, and teamwork.

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, including training, transferable skills, work experience, business needs, and market demands. The base pay is subject to change and may be modified in the future.

American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization’s values and cultural richness:
Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply.

You may be just the right candidate for this position or other opportunities at American National.

American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into their account. Learn more about our company, by following us on social media:
Linked In, Facebook, Instagram

American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.