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Customer Service & Front Desk

Job in Springfield, Greene County, Missouri, 65897, USA
Listing for: City-of-Springfield-
Full Time position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service, Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Come be a part of our award-winning, nationally accredited Parks and Recreation team! There are a variety of customer service and front desk opportunities within the Springfield‑Greene County Park Board. Explore the possibilities below and make your selections within the application.

Roles and Responsibilities
  • Family Center Front Desk: Provide excellent customer service at each of our family centers:
    Doling, Chesterfield, or Dan Kinney. Duties include front desk operation, scheduling and setting up for rentals, answering phones, program registration, selling memberships, and utilizing a point‑of‑sale system. Light facility upkeep is also required as needed.
  • Ice Park Front Desk: Provide excellent customer service at the Jordan Valley Ice Park. Duties include front desk operation, answering phones, transferring calls, explaining Ice Park programs, selling passes, handling money transactions, and utilizing a point‑of‑sale system. Light upkeep of the facility is also required.
  • Zam Driver / Ice Park Operations Assistant: Assist in a variety of Ice Park facility operations and routine, basic maintenance needs. Duties include operating the Zamboni as scheduled, ensuring the locker rooms are unlocked and locked at appropriate times, assisting with building cleanliness throughout the day, assisting with skate rentals, serving as site opener as needed, and sharpening and repairing skates as needed.
  • Springfield Skate Park Front Desk: Provide excellent customer service at the Springfield Skate Park. Duties include front desk operation, scheduling and setting up for rentals, answering phones, program registration, selling memberships, and utilizing a point‑of‑sale system. Assistance with Pro Shop sales including inventory assistance, merchandising, stocking, and organizing is required, as well as light upkeep of the facility.
  • Rutledge‑Wilson Farm Park Gift Shop: Provide excellent customer service at the Rutledge‑Wilson Farm Park. Duties include front desk operation, scheduling and setting up for rentals, answering phones, program registration, and utilizing a point‑of‑sale system. Assistance with gift shop sales including inventory assistance, stocking, and organizing is required, as well as light upkeep of the facility.
  • Cooper Tennis Complex Front Desk: Provide excellent customer service at the Cooper Tennis Complex. Duties include front desk operation, scheduling and setting up for rentals, answering phones, program registration, selling memberships, and utilizing a point‑of‑sale system. Assistance with Pro Shop sales including inventory assistance, stocking, and organizing is required, as well as light upkeep of the facility.
  • Lake Springfield Front Desk: Provide excellent customer service at the Springfield Boathouse. Duties include front desk operation, scheduling and setting up for room rentals and special events, assisting with kayak, canoe, and paddleboard rentals, answering phones, and utilizing a point‑of‑sale system. Assistance with gift shop sales including inventory assistance, merchandising, stocking, and organizing is required, as well as light upkeep of the facility.
  • Botanical Center Front Desk: Provide excellent customer service at the Springfield Botanical Gardens at Nathanael Greene/Close Memorial Park. Duties include front desk operation, scheduling and setting up for rentals, answering phones, program registration, selling memberships, and utilizing a point‑of‑sale system. Assistance with gift shop sales including inventory assistance, stocking, and organizing is required, as well as light upkeep of the facility.
  • SPARC Office Front Desk: Provide excellent customer service, complete data entry, answer phones, perform light office cleaning, file office paperwork, register programs, handle money transactions, inventory office supplies, and make copies.
  • Ice Park Pro Shop: Provide excellent customer service at the Jordan Valley Ice Park. Duties include answering phones, answering questions on equipment and accessories, fitting skates and equipment, sharpening and repairing skates, handling money transactions, and utilizing a point‑of‑sale system. Light upkeep of the facility is also required.
  • Ice…
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