Telerecruiter; Outbound Call Center

Community Blood Center of the Ozarks (CBCO) has been making a positive impact on southwest Missouri and northwest Arkansas since 1995. CBCO careers involve providing excellent customer service to local donors who help save the lives of patients in more than 40 local hospitals. CBCO strives to add professionals who value the CBCO service standards — safety, accuracy, respectfulness, and efficiency.

These key standards were built to provide CBCO employees with the platform for success and a positive work environment. If you’re interested in growing your skills in the healthcare industry, please complete and submit an application available below. Contact HR (scroll down) if you have questions.

• Full-Time:
  Health insurance, dental insurance, vision insurance, 401K match, bonuses, incentive bonuses, vacation, sick leave, holiday pay, and overtime available. Organization vehicle provided for most job duties. Paid on-the-job training provided.
• Part-Time:
  May be eligible for vacation, sick leave, holiday pay, bonuses, incentive bonuses, and 401K match. Organization vehicle provided for most job duties. (Must be scheduled 20 hours per week to be considered for benefits.)

U.S. Mail or In Person:
Community Blood Center of the Ozarks
220 W. Plainview Road
Springfield, MO 65810

Community Blood Center of the Ozarks provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, nation origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

CBCO takes affirmative steps to hire and promote veterans, females, and minorities. CBCO is a drug‑free workplace.

Telerecruiter (Outbound Call Center)

Springfield, MO

543

1

Part‑time position making outbound calls to existing CBCO donors

Monday‑Friday 1:00 p.m.–5:00 p.m.

20 hours/week

On‑site location 220 W. Plainview Rd. Springfield, MO 65810

PTO

Holiday pay

401K match

Quarterly incentive bonus

• Assists in stabilizing and maintaining adequate in‑center blood collections.
• Completes steps required to successfully reach fixed site collection goals.
• Recruits donors for bloodmobiles as assigned.
• Follows up to recruit repeat donors.
• Provides excellent customer service, cultivating positive working relationships with all staff, volunteers, and external customers.
• Exhibits safety, accuracy, respectfulness and efficiency within specific job tasks.
• Assists with special projects as requested by Senior Director.
• Presents a professional and pleasant manner.

Ability to communicate articulately via two‑way telephone conversations, utilizing computerized donor lists.

• Previous telemarketing experience helpful
• High School graduate or equivalent

Community Blood Center of the Ozarks is an Equal Opportunity Employer. CBCO is a drug‑free workplace.