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Retention & Operations Leader | KPI-Driven, Eligible
Job in
Springfield, Greene County, Missouri, 65897, USA
Listed on 2026-06-26
Listing for:
Feature Pest & Termite
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Feature Pest & Termite in Missouri seeks a professional for a high-volume, fast-paced customer retention role. You will handle escalated customer calls, manage billing, and oversee call center performance. Success is measured by KPIs and you will be rewarded for your performance through bonuses tied to customer retention.
Ideal candidates thrive under pressure, are detail-oriented, and have strong communication skills. Customer service experience is preferred, but the ability to manage multiple tasks efficiently is essential.
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