Part Time Customer Service Associate
Job in
Springfield, Greene County, Missouri, 65801, USA
Listed on 2026-07-22
Listing for:
Hertz
Part Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Provide customer service at the counter and handle first contact resolution;
Serve as the primary Net Promoter Score liaison for the management team and communicate performance actions;
Analyze NPS results to determine causes and implement plans to improve guest satisfaction;
Improve service by guiding and coaching employees to understand customer needs;
Ensure adherence to corporate policies and procedures by staff
Position Requirements
10+ Years
work experience
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