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Client Relationship Manager I
Job in
Springfield, Greene County, Missouri, 65897, USA
Listed on 2026-09-12
Listing for:
JMARK Business Solutions, Inc.
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, HelpDesk/Support, Office Administrator/ Coordinator, Customer Service Rep
Job Description & How to Apply Below
JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second office in Tulsa, Oklahoma, and full‑time remote employees across the United States.
Role SummaryClient Relationship Manager I – responsible for foundational business functions that support client relationships, maintaining daily tasks, and communicating effectively.
Duties and Responsibilities- Task Obliteration Mastery:
Crush tasks efficiently. - Team
Collaboration:
Work closely with the team to ensure smooth client interactions. - Appointment Setting:
Manage calendars and schedule appointments. - Written Communication:
Craft clear, engaging client messages. - Triage Incoming Tickets:
Assess and prioritize tickets, directing them appropriately. - Process Quick Quote Requests:
Provide accurate pricing information quickly. - Adhere to Department Workflow Processes:
Follow established processes for seamless interactions.
- Detail‑oriented, highly organized task execution.
- Exceptional appointment scheduling skills across time zones.
- Strong written communication.
- Client relationship skills – connect with internal team and clients personally.
- Team player, collaborative mindset.
- Unlimited coffee.
- Flexible hybrid work environment.
- Office space with camaraderie.
- 100% premium health care paid for the employee.
- Opportunities for personal and professional growth.
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