Client Service Representative
Listed on 2026-07-30
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Customer Service/HelpDesk
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Outdoor/Nature/Animal Care
The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
The pay range for this role is $15.00 - $17.70 hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Responsibilities- Drive the flow of clients and pets through the hospital.
- Maximize the productivity of the veterinary medical team in terms of the number of clients and pets.
- Ensure good communication with associates and clients.
- Coordinate the care of clients and pets in a happy, welcoming, friendly and efficient manner.
- Influence clients to return and refer their friends and families.
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Retirement Plans (401(k) and Roth) with company match
- Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
- Paid Time Off and Holidays
- Top-Tier Mental Health and Wellbeing Resources
- Associate Life Insurance (company-paid) & Supplemental Life Insurance
- Company-Paid Short- and Long-Term Disability
- Flexible Spending Accounts (FSA)
Health Savings Account (HSA) - Paid Parental Leave (birth and adoption)
- Continuing Education Allowance (for Eligible Positions)
- Back-Up Child and Elder Care & Family Support Resources
- Fertility and Family Building Support
- Digital Exercise Therapy
- Voluntary Protection Benefits
- Legal Plan
- Identity Protection
- Commuter Benefits
- Three Free Optimum Wellness Plans for Pets
- Exclusive Discounts on products and services
Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only);
Part-time Associates are eligible for those benefits with an asterisk (*).
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