Office Assistant

Who We Are At Open Management, we own and operate manufactured housing communities across the United States with a mission to redefine property management and improve affordable housing. We take a hands‑on approach that puts residents first, delivering safe, welcoming communities where comfort and connection thrive. Our experienced team manages everything from leasing and maintenance to financial reporting and resident relations, with a focus on transparency, innovation, and long‑term relationships.

Guided by our core values—Trust and Integrity, Level 10 Leadership, Extreme Ownership & Collaboration, Relentless Improvement, and Level 10 Customer Service and Professionalism—we are building stronger communities and seeking team members who share our commitment to excellence. We’re a national property management platform built to scale, delivering consistent results across portfolios through strong systems, reporting, and accountability. We bring deep, hands‑on experience in manufactured housing, with a platform designed to perform across asset types.

Our approach was built through years of operational experience, refining what actually works at the community level and turning it into a repeatable, scalable engine. Today, that foundation drives how we operate across every portfolio, holding excellence as the standard and focusing on what directly drives performance.

This is not a passive environment. Our teams are expected to take ownership, drive results, and solve problems at the root. We operate with an ownership mindset, approaching every property as if our name is on the deed. Whether you’re working onsite or supporting from a central role, your work directly impacts performance.

We invest heavily in process, reporting, and technology so our teams can operate efficiently and make informed decisions.

Our culture is grounded in a clear set of values that guide how we work every day:

If you value clear expectations, measurable performance, and the opportunity to make a real impact, you’ll do well here.

Open Management is looking for an Office Assistant to join our onsite team at our manufactured housing community in Springfield, MO.

This is a full‑time, office‑based position responsible for supporting the Property Managers with the day‑to‑day administrative and resident‑facing needs of the community. This person will often be one of the first points of contact for residents and prospective residents, answering incoming calls, assisting with questions, providing information regarding leases and community policies, and helping ensure the community office operates efficiently.

The ideal candidate is friendly, professional, organized, and comfortable interacting with residents throughout the day. They should be able to manage multiple priorities, communicate clearly, use computer systems confidently, and take initiative when something needs attention.

Prior property management experience is helpful but not required. We are willing to train the right person who brings strong customer service, administrative, and organizational skills.

• Paid Time Off (PTO): 4 weeks in your first year

• Company‑Paid Holidays: 15 per year

• Insurance:
  Medical, Dental, and Vision (with company‑shared coverage)

• 401(k) Retirement Plan with company match

• Answer incoming phone calls and assist residents, prospective residents, vendors, and other callers with questions or…