Treatment Coordinator-Expedition

We are looking to hire a Treatment Coordinator who is excited about a fun and rewarding career in the Pediatric Dentistry & Orthodontics field. This position will support our three Southwest Missouri offices in Springfield, Nixa, and Republic. Monday-Friday 8am to 5pm.

At Expedition Pediatric Dentistry & Orthodontics, our dual specialty integrated care model positions us as a leader in both pediatric dentistry and orthodontics. We offer a distinctive blend of personalized care, a child-friendly environment, and advanced treatment options tailored specifically for young patients. With three locations across Southwest Missouri, we prioritize creating a welcoming and comforting atmosphere, featuring vibrant decor, interactive play areas, and staff trained in child psychology to alleviate dental anxieties.

Visit our website:  learn more.

• Sales Expertise: Strong ability to engage and persuade potential patients, turning inquiries into scheduled consultations.
• Passion for Outreach: Eager to connect with potential patients through various platforms (phone, online, etc.).
• Personable and Engaging: Ability to build rapport and trust with patients and colleagues alike.
• Proactive and Goal-Oriented: Strive for excellence while adhering to established guidelines.

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
• Schedule and confirm patient appointments efficiently, considering dentist and orthodontist availability and treatment requirements.
• Coordinate and manage the dental and orthodontic appointment calendar to optimize the daily schedule.
• Verify and update patient insurance information.
• Collect and process payments for services rendered.
• Review diagnostic records (x-rays, photos, charts) and present recommended treatment.
• Discuss orthodontic or dental treatment options tailored to the patient’s needs.
• Provide patients with information on treatment costs, insurance coverage, and payment options.
• Manage internal and external referrals.
• Collaborate with dental and orthodontic staff to coordinate patient care and address any scheduling conflicts.
• Address patient concerns and complaints professionally and promptly.
• Collaborate with the dental and orthodontic team to find solutions to patient issues.

• Competitive Salary: Hourly rate based on experience and plenty of opportunities for growth.
• Comprehensive Benefits Package
  :
  Includes health, dental, and vision insurance.
• 401(k) Plan: With a 3% safe harbor contribution.
• Paid Time Off: Holidays, sick time, and vacation.
• Continuing
  
  Education:
  
  Ongoing opportunities for professional development.
• Supportive Team Environment: Friendly and collaborative workplace culture.
• Modern Office: Equipped with the latest technology.

We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages. New grads welcome!

Expedition participates in E-Verify.