Digital Dental Workflow Coordinator

Job Details

Job Location:

SPRINGFIELD, MO 65807

Salary Range: $20.00 - $22.00 Hourly

We operate on a 4-day work week, Monday - Thursday 7:30am-5:00pm.

Digital Dental Workflow Coordinator

• Maintain a well-organized schedule to optimize the workflow of the digital department and meet production goals.
• Communicate regularly with dental technicians to provide updates on priorities and any changes in workload.
• Print prescriptions and make and receive calls from doctor’s offices.
• Take cases to other departments.
• Download and/or import digital impression cases and receive photos for cases.
• Flex to other areas within the department to assist with removing models from 3D printers, using CAD/CAM software to nest cases for 3D printing.
• Other duties as assigned.

• Work in a safe manner and comply with all safety protocols.
• Report unsafe conditions to supervisors or management.
• Wear required personal protective equipment (PPE).
• Maintain a clean and orderly work area.

• Actively participate in team meetings and provide timely feedback.
• Understand and leverage organizational synergies.
• Collaborate effectively across departments and utilize available resources.

• Act with integrity and treat others with respect.
• Model behavior consistent with Edmonds Dental Prosthetics’ values.
• Communicate effectively with internal and external stakeholders using appropriate methods and technology.
• Build and maintain strong customer relationships.

• Proven experience in dental laboratory scheduling or a similar role within the dental industry preferred.
• Strong organizational skills and the ability to manage multiple tasks and deadlines simultaneously.
• Excellent attention to detail to ensure accurate scheduling and tracking of dental cases.
• Proficiency in using scheduling software or systems to manage and track workflows.
• Good communication skills to effectively liaise with the dental team, technicians, and suppliers.
• Knowledge of dental laboratory procedures, materials, and terminology.
• Familiarity with dental terminology and basic understanding of digital dental processes is advantageous.
• Knowledge of intra oral scanners, and CAD/CAM.
• Ability to adapt to changing priorities and handle unexpected challenges efficiently.
• Strong problem-solving skills and the ability to make effective decisions under pressure.
• Professionalism, integrity, and a commitment to delivering high‑quality dental restorations.

• High school diploma or equivalent.
• Required to engage with doctor’s offices in a professional and courteous manner.
• Previous scheduling and CAD/CAM experience preferred.

• Must be able to lift up to 20lbs.
• Stand or sit for long periods of time.
• Repetitive motion:
  Movements frequently and regularly required using the wrists, hands, or fingers.
• Ability to convey information to various stakeholders with clarity and effectiveness.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.