Director, Student Learning Services

Please see Special Instructions for more details.

This position is an internal posting for the consideration of current regular full time University employees only.

General Function

The Director of Student Learning Services provides strategic leadership for the development, implementation, and continuous assessment of comprehensive academic support and retention initiatives that advance the University’s student success goals. The Director designs and oversees institution‑wide tutoring, writing, and supplemental instruction programs; establishes policies and operational frameworks; and ensures alignment with the University’s strategic plan and retention objectives.

The Director leads cross‑campus collaboration with faculty, academic departments, deans, and student success partners to identify emerging academic support needs, develop data‑informed interventions, and evaluate program effectiveness. The Director exercises primary responsibility for program direction, resource allocation, staff supervision, and the integration of assessment findings into long‑range planning to strengthen student persistence and achievement.

Minimum Acceptable Qualifications

• Education:
  
  A Master’s degree is required.
• Experience:
  
  Five years of successful experience working with student success initiatives or teaching writing or study skills at the college level are required. Experience in the development of student tutoring programs or a writing center is preferred.
• Skills:
  
  Excellent verbal and written communication skills are required. Proven leadership and managerial skills are required. The ability to expand writing skills assistance through online methods is preferred.

Special Instructions to Applicants

This position is an internal posting for the consideration of current regular full time University employees only.

Equal Opportunity Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non‑discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University.

Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S.

National Ave., Springfield, Missouri 65897, Compliance, 417‑836‑4252.

Employment will require a criminal background check at University expense.