Generator​/Engine Product Support Specialist

Involves on-call work and domestic travel up to 30% of the time.

CK Power is a family-owned business that has been providing off-highway power solutions for 90 years. At CK Power, we have the well-deserved reputation for engineering and building products that simply can’t be made by the competition. We provide custom diesel power units and generators to a diverse group of industries that power the background of everyday life. To learn more, please visit us at

CK Power is looking for a Generator/Engine Product Support Specialist at our St. Louis, MO location. The Generator/Engine Product Support Specialist is the go-to person for customer needs. You’ll provide excellent customer service through product knowledge and prompt and professional resolution of engine, generator, and industrial equipment service issues. You’ll be on-call and available for travel when needed to meet customer needs.

• Act as point-person for customer questions, concerns, and issues.
• Use the skills you’ve acquired to resolve a wide range of customer needs.
• Build relationships and coordinate with team members, dealers, and vendors to find solutions.
• Be on-call for customer service needs. Expect to travel to customer sites throughout the country and internationally as much as 30% of the time.
• Provide creative and proactive solutions. You’ll train customers and stakeholders on product updates, installation, maintenance, and repair.
• Take advantage of ongoing training opportunities to be the best customer service professional around.

• High school diploma or equivalent.
• 5+ years of diesel, power generation, and industrial systems technician experience.
• Commitment to customer service and problem-solving.
• Computer knowledge.
• Ability to communicate professionally, both verbally and in writing.
• Strong organizational skills and the ability to prioritize work requirements.
• Results-driven attitude.
• Resourcefulness and ability to work with limited supervision.
• Ability to work in a fast-paced and high-stress environment.
• Ability to travel at short notice and be on-call.
• Willingness and ability to be trained.

• Experience with natural gas/propane units
• Experience with Tier 4 diesel units.
• Relevant trade or technical school.
• Experience with field service work.
• Electrical Generation Systems Association (EGSA) certification.

The above list is non-exhaustive. Other essential job functions may exist that are not listed here.

Competitive pay and benefits!

Ask about our sign-on bonus!

Equal Opportunity Employer including veterans and persons with disabilities.