Quality Engineer

Quality Engineer

Quality Engineer

BH Job

SF Job Req

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title:

Quality Engineer Lead

Location:

Springfield, MO (onsite)

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at  and join us to own your future.

Job Overview:

The Quality Engineer is responsible for ensuring products and processes meet established quality standards and regulatory requirements while serving as a key problem-solving resource for the Springfield operation. This role focuses on developing, implementing, and maintaining quality systems and continuous improvement initiatives to enhance product reliability, reduce defects, and support operational excellence. This is a broad, highly visible role with significant ownership and long-term opportunity to lead a group of professionals supporting quality, warranty, repair, service, and customer satisfaction.

This position collaborates cross-functionally with manufacturing, design, supply chain, engineering, manufacturing operations, manufacturing engineering, and other internal teams to identify quality risks, conduct root cause analysis, communicate issues clearly, and implement corrective and preventive actions through the proper channels. In addition to quality engineering support, this role will oversee the warranty and service/repair department, including customer units sent in for evaluation, repairability review, and quote support.

It also includes direct customer interaction and leadership of quality technicians, requiring a professional, team-oriented leader who can balance technical problem solving, customer communication, and people leadership.

Responsibilities:

* Evaluate field and internal failures using structured problem-solving and root cause analysis tools; drive corrective and preventive actions through effective follow-up and resolution.

* Support Non-Conformance Material Reviews by researching issues, determining disposition, and coordinating rework instructions while minimizing cost and operational impact.

* Lead quality technicians in daily operational and tactical execution, while driving team engagement, accountability, and performance.

* Partner with Operations leadership and employees to drive ongoing improvements in safety, quality, capacity, delivery, productivity, throughput, inventory, efficiency, and profitability.

* Lead and support quality planning and engineering discipline through APQP, PFMEA, Dynamic Control Plans, project management, mentoring, training, and project reviews.

* Collaborate with sustaining, NPD, design engineering, manufacturing, customers, and suppliers to improve ergonomics, quality control, repeatability, design for manufacturing, and achievement of key annual objectives.

* Build and improve supplier quality performance through partnership, education, development, audits, reporting, and continuous improvement initiatives.

* Support capital planning and equipment-related projects, including CER creation and approval, budgeting, project timing, procurement, supplier selection, machine specifications, run-off, installation, training, and launch.

Requirements:

* 5+ years of relevant quality experience required in lieu of a bachelor's degree.

* 3+ years of relevant quality experience within a manufacturing environment.

* 2+ years' experience with MS Office Suite, to include intermediate Excel skills.

* 1+ year of leadership experience, including direct or indirect oversight of technicians, team members, or project-based work.

* 1+ year of experience working with ERP systems such as SAP, Oracle, JDE, or similar platforms.

Core Competencies:

* Quality Methodologies & Structured Problem Solving

* Demonstrated knowledge of quality principles and methodologies, including APQP, structured problem-solving techniques, sampling, statistical analysis, root cause analysis, and PDCA.

*…