Collector, Finance & Banking

• Location 2155
  
  E. Sunshine,Springfield, MO, 65804,United States
• Base Pay $20.00 - $23.00 / Hour
• Job Category Collections, Risk Management, Banking
• Employee Type Non-Exempt
• Required Degree High school
• Manage Others No

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Collections Manager

Responsible for the control of late and/or delinquent loan accounts and pending late payment reminders. Make follow up telephone calls on delinquent loan accounts and maintain accurate records on delinquent loan accounts. Optimize collections on accounts while balancing the goodwill of members with the overall business interests of the credit union.

• Monitor payments for late and/or delinquency status. Follow up on delinquent, high‑balance, and overdue accounts. Ensure professional interface with members.
• Contact high balance and/or delinquent members to identify the reasons for balance or delinquency, and assist them in developing plans to bring accounts to a current status. Develop workout plans and collect overdue accounts wherever possible.
• Notify co‑signers regarding status of delinquent accounts.
• Update files and system accounts via the credit delinquent loan recovery system.
• Secure credit bureau reports. Skip trace on loan accounts. Maintain accurate data for repossession log, bankruptcy files, charge‑off list, etc.
• Research automatic deductions for stops, starts, and changes as they may affect the status of a loan repayment.
• Assist members with delinquent real‑estate loans to resolve delinquency.
• Determine when to compromise and settle balances and when to initiate foreclosure or repossession proceedings.
• Determine when loan collateral should be repossessed, and serve as liaison with attorneys or agencies in handling repossession of collateral.
• File all claims, attend hearings, and coordinate with trustees for all bankruptcy filings.
• Investigate and correct discrepancies in loan applications and credit bureau reports.