Credit Union Teller

Job Summary

Agency Credit Union (AGCU) is a not-for-profit credit union based in Springfield, MO, serving the Assemblies of God community. We are looking for a courteous, professional teller to greet and serve our members at the Campbell Branch.

Branch:
Campbell (Springfield, MO).

Shift: Opening 7:15 a.m.

- 3:45 p.m.;
Closing 9:15 a.m.

- 5:45 p.m.
Saturday morning rotation included. The teller may be called to work additional hours occasionally to cover for absent employees.

• Deliver a WOW experience to members during every interaction.
• Process deposits, withdrawals, loan payments, and transfers, building relationships with members.
• Maintain accurate cash drawer balances at the end of each shift.
• Assist members with account applications, product recommendations, check and debit card ordering, electronic banking, and safe deposit box services.
• Open new members' accounts and provide information about services, directing them to coworkers for detailed assistance.
• Cross-train within the team and pursue career growth opportunities as new roles become available.
• Uphold member confidentiality, accuracy, and multi-tasking standards.
• Serve as an example of integrity and customer service, performing duties correctly even when no one is watching.

• Minimum of 6 months customer service experience in any field.
• Previous experience at a credit union or bank is preferred but not required.
• Familiarity with Symitar/S Jack Henry Episys Quest software is a plus.
• Computer proficiency and willingness to learn new systems.
• Strong communication skills and the ability to make members feel comfortable and confident.
• Reliability, dependability, honesty, energy, and a willingness to help others.
• Attention to detail, accuracy, and confidentiality in handling financial transactions.
• Self-motivated and proactive, willing to lead by example.

• Dual Health Insurance (PPO or High Deductible HSA PPO plan)
• Life Insurance: 2x base annual wage (paid by AGCU); supplemental life insurance.
• Short & Long Term Disability Insurance (paid by AGCU)
• Dual option Dental Insurance;
  Vision Insurance
• Employee Assistance Program (paid by AGCU)
• Flexible Spending Account (Medical & Dependent Care)
• 403b Retirement Plan with match up to 6% after 1 year of employment
• Wellness Program, Parental Leave Program
• Pet Insurance
• Voluntary Identity Theft Insurance;
  Voluntary Whole Life, Hospital, Critical Illness & Accident Coverage
• Voluntary Legal Insurance

AGCU is an equal opportunity employer.