Senior Financial Operations Analyst

Senior Financial Operations Analyst, B2B Finance Operations

As a Senior Financial Operations Analyst you will play a key role in ensuring our B2B partner commission payment operations run smoothly, accurately, and  will work across internal teams and external partners to resolve complex payment issues, improve operational processes, and strengthen financial controls in a fast‑moving global business.

• Manage and optimize day‑to‑day B2B finance operations activities related to partner payments and transaction processing.
• Investigate and resolve complex payment, reconciliation, and settlement issues across systems, teams, and external partners.
• Analyze operational and financial data to identify trends, root causes, control gaps, and improvement opportunities.
• Partner with stakeholders across Finance, Partner Operations, Product, Technology, and commercial teams to improve processes and reduce friction in the partner payment experience.
• Support escalations, reporting, and operational controls to help ensure accuracy, timeliness, and compliance in financial transactions.
• Contribute to process documentation, automation opportunities, and continuous improvement initiatives that enhance scale, quality, and partner experience.

• 5+ years of experience in finance operations, payments operations, accounts receivable, accounts payable, partner finance, or a related finance or operations environment.
• Experience with high‑volume transactional processes, reconciliations, exception management, and issue resolution.
• Strong analytical skills and comfort using data to investigate issues, identify patterns, and recommend practical solutions.
• Clear and effective communication with internal stakeholders and external partners, including managing escalations.
• Highly organized, detail oriented, and able to manage multiple priorities in a fast‑paced environment.
• Experience improving operational processes, strengthening controls, and helping teams work more efficiently.
• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field; or equivalent professional experience.

• Experience supporting B2B partner payment operations in a travel, marketplace, e‑commerce, or global payments environment.
• Experience working with financial systems, reporting tools, or large transactional datasets.
• Comfort working across global teams and navigating ambiguity while maintaining strong judgment and accountability.
• Experience participating in cross‑functional projects involving operational change, systems enhancement, or automation.

Salary Range (Springfield): $66,000.00 – $92,500.00, with potential to increase up to $ based on performance. Employees enjoy medical, dental, vision coverage; paid time off;
Employee Assistance Program; wellness and travel reimbursement; travel discounts; and membership in the International Airlines Travel Agent Network (IATAN).

Equal Opportunity:
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E‑Verify.