Loan Clerk

• Location 2155 E Sunshine St,Springfield, MO, 65804,United States
• Base Pay $19.00 - $25.00 / Hour
• Job Category Loans, Credit Union, Banking
• Employee Type Non-Exempt
• Required Degree High school
• Manage Others No

• Email

Under the general direction of the Consumer Loan Manager, performs assigned tasks with the intent of furthering the interests of the members and Tel Comm Credit Union. General areas of concentration are telephone service to members, assisting members with consumer loan applications and credit card loan applications, ensuring proper completion of documents, obtaining credit reports, maintaining collateral protection, maintaining accurate records, cross-selling and promoting credit union products & services, and 2ling as necessary.

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• Maintain good member relations at all times - through exceptional member service.
• Answer telephone, respond to the caller, and/or direct the call to the proper person/office when needed.
• Assist with verifying 'indirect loan' files and working directly with local dealerships to ensure compliance and completion with policies and procedures.
• Assist in ‘counseling’ loan applicants and confirm loan applications are properly completed.
• Complete the proper documents for implementing a loan, obtain pay stubs when necessary, secure proper signatures and obtain all supplemental documents - and signatures on documents - when required.
• Determine eligibility of a co-maker from the co-maker’s application & credit report. Enter co-makers and/or loan applicant’s information on the computer system, as needed.
• Obtain credit reports on loan applicants and/or co-makers when applicable from credit reporting agencies as required.
• Coordinate with vendors to assure proper placement and lien perfection of TCU’s security interest.
• Record information on approved (or rejected) loan applications.
• Review the ‘loan log’ daily to ensure all loan applicants are notified by Loan Officer of the loan decision in writing - and/or verbally – of the applicant(s) loan approval (or denial) when applicable.
• Submit ‘titles’ and other legal instruments for recording when needed.
• ‘File’ completed loan documents as necessary.
• Loan processor will be responsible for processing loan payment coupon books in a timely manner and then forwarded to members.
• Pull member's applications for those loan applications submitted online.
• Responsible for scanning new loans into the electronic imaging system.
• Assist in opening new accounts and processing paperwork for indirect loans.
• Perform other duties as required

Tel Comm Credit Union is a people-minded financial institution who truly understands that no matter how big we get we are still people helping people. We know the people who work for us are by far our biggest asset and vital to our continued success. We want to help you help others. At Tel Comm we Communicate Respectfully, Foster Unity, Serve Compassionately, Act with Integrity, Radiate Positivity, and Cultivate Growth and Learning.

Those are the core values most important to us. Keeping promises is also important to us and, as a company, we make a promise to all associates....

Your education, experience, and life knowledge will all be drawn from in your day-to-day activities, and regardless of how much or how little you believe you have - we want to build on it. Once hired into a position, we will train you to know how to do what we do. We promote goal setting and career development as a shared responsibility and will provide the knowledge and resources needed on your path to success.

We have classes explaining the basics to the not so basics. And will do one on one training when needed. You will have hands on help until there is confidence on both sides. We believe in cross training into different departments. Nothing is beyond your reach here. All of our executives were once front line or entry level workers who were promoted so we know talent can and will be found at every level.

Our CEO evaluates our pay structure regularly to ensure we stay competitive, our bountiful benefits…