Mortgage Loan Originator

Job Details

Job Location:

Battlefield - Springfield, MO 65807

Position Type:
Full Time Job Category:
Banking At Oak Star Bank, our team members live out our SERVE mindset each day by building meaningful relationships, creating extraordinary experiences, and consistently going above and beyond for our customers and for one another.

We're more than a bank. That's why we are invested in the communities we serve--we're all at our best when those around us thrive.

Join the Oak Star Bank team! We offer a comprehensive suite of benefits including health, dental, vision, and disability insurances, as well as 401(k), 401(k) match, and paid time off.

The Mortgage Loan Originator (MLO) is responsible for generating and processing residential mortgage loans, from initial application through approval, and ultimately closing. The MLO will work directly with borrowers to assess their financial situation, recommend suitable loan products, and guide them through the application and approval process. This role requires a deep understanding of mortgage products, strong sales skills, and an ability to build relationships with borrowers, realtors, and other industry professionals.

• Develop and maintain relationships with prospective borrowers, real estate agents, and other referral sources.
• Counsel borrowers on various mortgage loan products (conventional, FHA, VA, USDA, etc.) and determine which products best fit their needs.
• Process loan applications by gathering and reviewing borrower financial information, such as credit reports, income documentation, and asset verification.
• Explain the loan process, terms, and conditions to borrowers to ensure full understanding of their mortgage options.
• Actively promote and sell the bank’s mortgage products to new and existing clients; utilize networking, referrals, and marketing to generate business and meet sales goals.
• Ensure that all required loan documentation is collected, completed, and submitted to underwriting in a timely manner.
• Work closely with the underwriting team to track the status of loan applications, address any issues or concerns, and ensure timely approval.
• Review closing documents and ensure they align with loan approval terms prior to closing.
• Stay current on relevant mortgage industry regulations, including TRID, RESPA, TILA, and other federal and state regulations, and ensure all loan transactions comply with regulatory and bank-specific requirements.
• Provide excellent customer service to borrowers throughout the loan application process, ensuring they are well-informed and comfortable with each step.
• Troubleshoot and resolve issues related to the loan process or documentation and ensure the timely communication of loan status updates to clients, ensuring expectations are managed appropriately.
• Maintain accurate and up-to-date loan files to ensure compliance with internal policies and regulations.
• Meet or exceed individual production goals as established by the bank, including loan volume, conversion rates, and customer satisfaction.

The Mortgage Loan Originator performs duties specific to the position and other functions as assigned.

• Ensure compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations.
• Treat people with respect, keep commitments, inspire the trust of others, work ethically and with integrity, uphold the bank’s values, and accept responsibility for one’s own actions.
• Demonstrate knowledge of and adherence to EEO policy, show respect and sensitivity for cultural differences, educate others on the value of diversity, promote a working environment free of harassment of any type, and value a diverse workforce.
• Follow policies and procedures,…