Disability Determinations Counselor
Listed on 2026-07-02
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Government
Government Administration, Healthcare Administration
Job Location: 1900
E. Division Street, Springfield, MO 65803
Working for Disability Determinations, you will enjoy a culture of honesty, trust, respect and inclusion. The work we do can be life-changing for Missouri citizens with disabilities. We stand by providing compassionate customer service, helping people, and making the right decisions for citizens. There are opportunities to advance within the Counselor position and promote to other positions. The opportunities to grow in this position are endless where every day is a learning opportunity.
If you are interested in a job that offers great work/life integration, we’d love to talk more!
The salary range listed in this job description is a base salary. Applicants eligible for years-of-service adjustments or shift differentials may exceed salary range listed above.
Ultimately, you make determinations as to an individual’s eligibility to receive Social Security disability benefits. You do this through the following activities:
- Reviews, examines, and analyzes electronic documentation daily
- Screens and evaluates electronic medical, psychological, vocational, educational and other related information
- Conducts telephone interviews with claimants and other professionals as needed
- Uses available policy, regulations, and procedures to guide decision-making
- Summarizes information gathered into a concise, logical finding on a claim
- Develops working relationships with the medical community and other related agencies
to watch a video about this exciting opportunity!
- Bachelor’s degree required
- Prior experience demonstrating regular attendance, critical thinking, independent task completion
Skills and Abilities
- Basic knowledge of case management techniques.
- Ability to analyze and process medical and psychological information.
- Ability to develop and maintain good working relationships with the medical community, other agencies and co-workers.
- Ability to express self clearly and concisely, verbally and in writing.
- Computer and keyboard proficiency.
- Individuals selected for positions with Missouri Disability Determination Services (DDS) will go through a complete federal background investigation. A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records and systems.
- Finalists must pass a preliminary check before a conditional job offer will be extended. However, the job offer is still contingent upon a full suitability clearance through the SSA Office of Human Resources (DCHR). Further details will be provided during the interview process.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator.
This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
- Health insurance 1st of the month following start date
- Generous amounts of annual and sick leave each month
- 13 paid holidays
- Retirement and deferred savings programs with up to $75 match
- Ongoing opportunities for training and professional development
If you have questions about this position, please contact:
Human Resources at or by email: vacancye.mo.gov
To our applicants with disabilities:
For assistance with any phase of the application process, please contact Human Resources at . Reasonable attempts will be made to accommodate requested needs. TTY/TDD users:
Relay Missouri Service: .
Notice to Applicants:
Missouri Department of Elementary and Secondary Education is unable to sponsor applicants for work visas through INS.
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