Clinic Services Rep

Additional Information About the Role

BJC Health Care is seeking a Clinic Services Representative to assist at our primary care clinic located off of Forest Park Ave.

This individual will be scheduling appointments, assisting with check outs and working an Epic work que.

Schedule:

8:30-5 M-F

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Department of Ambulatory Services at Barnes-Jewish Hospital consists of the multidisciplinary staff of BJH Ambulatory Services including responsibility for the GI Labs, Minor Procedure Center, Pain Management Center, Diabetes Center, Resident Clinics, Wound/Ostomy Center and other services as assigned. This department assures that all customers receive the highest level of attention and prompt, courteous service.

Role

Purpose:

Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values.

• Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre-authorization process. Runs eligibility in software to confirm insurance coverage.
• Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e-correspondence and general inquiries.
• Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out.
• Effectively interacts and communicates with patients and families to assist them and direct them to access available resources such as financial assistance, social work, and more.

• High School Diploma or GED

• Less than 2 years

• No Experience

BJC Total Rewards

At BJC we?re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance
  * paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

* Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer