Care Management Support Assistant

Employer Industry: Healthcare Services

• Salary up to $49,400 per year
• Competitive benefits including medical, dental, and vision coverage
• 401(k) retirement savings plan with employer contributions
• Opportunities for paid time off, including volunteer time and parental leave
• Work remotely with occasional travel for training or meetings
• Supportive work environment focused on personal wellness and healthcare decisions

• Recognize ACD specific assessments/treatment plans and pend referrals and authorizations for review
• Coordinate authorizations with Autism Services Navigators and Utilization Management
• Answer inbound calls on the TRICARE Autism Care Demonstration, educating beneficiaries and providers about the program
• Provide assistance to associates and providers to obtain additional information for referrals
  
  Manage a high volume of work with deadlines in a customer service or referral management capacity

• Must be a U.S. citizen due to Department of Defense contract requirements
• Must successfully receive interim approval for government security clearance
• Minimum of 3 years of experience in customer service or referral management
• Minimum of 3 years of experience in the healthcare/medical or health insurance field
• Knowledge of medical terminology and/or Utilization Management/Coding experience

• Military healthcare service experience or knowledge of the TRICARE entitlement program
• Bachelor's degree in a relevant field

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.