Medical Assistant II - Department of Medicine - Metabolism Diabetes Center

Location

SAINT LOUIS, MO 63110 Scheduled Hours 40

Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.

• Patient Care Duties:
  Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
• Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.
• Assists with examinations, procedures and lab tests.
• May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).

• May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.
• Directs patient flow, assists with special procedures/treatments, and completes requisitions.
• Routes phone messages, patient questions and telephone communications to appropriate personnel.
• Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow‑up appointments.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
• May complete requisitions/orders per WashU guidelines.

• Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms and sterilizes instruments.

• Maintains required HIPAA compliance; maintains skills/competencies and participates in in‑services, staff programs, continuing education and cross‑training programs according to established standards and WashU policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Job Location /

Working Conditions:

Normal office environment. Exposure to blood‑borne pathogens. Requires protective devices. Patient care setting. Direct patient care setting. Physical Effort:
Typically sitting at desk or table. Typically standing or walking. Typically bending, crouching, or stooping. Occasional lifting (25 lbs. or less). Equipment:
Office equipment. Clinical/diagnostic equipment.

High school diploma or equivalent high school certification or combination of education and/or experience.

• Basic Life Support
  - American Heart Association
• Basic Life Support
  - American Red Cross
• Certified Clinical Medical Assistant (CCMA) - National Health career Association (NHA)
• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
• Licensed Practical Nurse
  - Illinois Department of Financial and Professional Regulation
• Licensed Practical Nurse
  - Missouri Division of Professional Registration
• Registered Medical Assistant (RMA) - American Medical Technologists (AMT)
• Registered Nurse
  - Illinois Department of Financial and Professional Regulation
• Registered Nurse
  - Missouri Division of Professional Registration

No specific work experience…