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Regulatory & Quality Assurance Pharm Tech; EPIC

Job in Springfield, Greene County, Missouri, 65897, USA
Listing for: Children's Mercy KC
Full Time position
Listed on 2026-09-22
Job specializations:
  • Healthcare
    Pharmacy Technician
Salary/Wage Range or Industry Benchmark: 27000 - 39000 USD Yearly USD 27000.00 39000.00 YEAR
Job Description & How to Apply Below
Position: Regulatory & Quality Assurance Pharm Tech (EPIC Experience Highly Preferred)

Thanks for your interest in Children's Mercy!

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

Overview

The Prior Authorization Pharmacy Technician is part of the team that helps to ensure timely and accurate access to prescription medications for Children's Mercy patients. This includes securing authorization for the medication through the patient’s prescription insurance, seeking copay assistance options for the patient, and seeking free drug from manufacturer programs for uninsured and underinsured patients. The technician will provide excellent customer service to communicate prescription costs and insurance requirements with patients and caregivers.

Candidates for this position should be familiar with the prior authorization process and be able to navigate Epic.

At Children's Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it's important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children's Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005.

If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsibilities
  • Procures and distributes medication orders per physician request, or prearranged work assignment according to established policies, procedures, and protocols.
  • Provides education to staff related to medication preparation, controlled substances, 340b program and VFC program
  • Maintains quality assurance and regulatory compliance for medication preparation areas.
  • Responsible for overseeing assigned procedures involving technician staff
  • Conducts internal pharmacy audits of controlled substance transactions and 340b purchased drug dispenses
Qualifications
  • HS diploma or equivalent and 3-5 years experience Experience in a pharmacy setting as a pharmacy technician. or
  • Associate's Degree and 1-2 years experience Experience in a pharmacy setting as a pharmacy technician.
  • One of the following:
    Certified Pharmacy Technician - National, ExCPT Pharmacy Technician required upon hire
  • Registered Pharmacy Technician - MO
  • Registered Pharmacy Technician - KS
  • Employees must obtain Registered Pharmacy Technician - MO or equivalent within 90 days
  • PHARM TECH REG MO Registered Pharmacy Technician - MO or proof of application submitted to board of pharmacy prior to hire with license obtained within 90 days of hire. Only if primary work location is in Missouri. Required 90 Days
  • PHARM TECH REG KS Registered Pharmacy Technician - KS or proof of application submitted to board of pharmacy prior to hire with license obtained within 90 days of hire. Only if primary work location is in Kansas. Required 90 Days
Benefits at Children's Mercy

The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Learn more about Children's…

Position Requirements
5+ Years work experience
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