Private Duty Care Billing​/Collections Specialist

This candidate is responsible for delivering quality services in a timely manner. The specialist must possess a great working attitude while exercising accountability and professionalism in a fast-paced environment. This role reports to Revenue Cycle Management.

Pay Range: $18-$20/hr

In Office Position in our Springfield, Mo office. This is NOT remote.

Billing and Collections Responsibilities

• Understanding of LTC and Special Payer Regulations
• Submit claims in a timely manner according to payer regulations
• Recognize and update pre-billing errors
• Ensure proper follow-up using AR (Aging Reports), EOBs (Explanation of Benefits), and/or other correspondence
• Recognize payment errors using payer-contracted rates
• Abide by HIPAA regulations
• Communicate well with peers and administration
• Contact clients LTC and/or Special Program Payers via phone/email
• Answer client/family concerns in regard to billing/payments via incoming phone calls/emails
• Perform other duties as assigned

Payment Responsibilities

• Understanding of payment regulations
• Submit patient invoices
• Process weekly payments via client list or client request
• Recognize payment errors using payer-contracted rates
• Abide by HIPAA regulations
• Communicate well with peers and administration

Qualifications

• Previous experience in billing/collections preferred
• Self-motivated
• Ability to work independently as well as in a team
• Interdepartmental communications
• Ability to multitask and stay organized
• Willing to take on new tasks
• Operate standard office equipment
• Basic bookkeeping skills
• Ability to communicate and work well with others
• Maintain a professional, courteous attitude
• Experience with medical billing and/or medical payer rules

We’re taking the journey with you, creating a New Beginning!

Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.