Banquet Captain

# Banquet Captain Sheraton West Port Chalet - St Louis, MO 63146## Overview Salary Range $21.00

Position Type Full Time## Description
** Job Overview
** We are seeking a dedicated and experienced Banquet Captain to lead our banquet service team and ensure exceptional guest experiences at our events. The ideal candidate will possess a strong background in food service management, with expertise in supervising staff and managing banquet operations. This role requires excellent leadership skills, a passion for hospitality, and the ability to maintain high standards of food safety and service quality.
** Duties
* ** Oversee all aspects of banquet service, ensuring smooth operations from setup to breakdown.
* Train and manage banquet staff, providing guidance on service standards and food handling procedures.
* Coordinate with kitchen staff to ensure timely food preparation and presentation.
* Handle cash transactions accurately and manage POS systems such as Aloha POS or Micros POS.
* Maintain inventory control, ensuring that all supplies are stocked and available for events.
* Ensure compliance with food safety regulations and company policies regarding food production and handling.
* Provide exceptional customer service by addressing guest inquiries and resolving any issues that may arise during events.
* Assist in budgeting for events, ensuring cost-effective management of resources while maintaining quality service.
* Collaborate with event planners to execute catering needs and special requests for guests.## Qualifications
** Requirements
* ** Proven experience in a supervisory role within the food service industry, preferably in banquet or fine dining settings.
* Strong knowledge of food preparation techniques, culinary practices, and kitchen management.
* Familiarity with cash handling procedures and experience using POS systems (Aloha POS or Micros POS).
* Excellent leadership skills with the ability to motivate and develop team members through training & development initiatives.
* Strong organizational skills with experience in inventory control and budgeting for events.
* Exceptional customer service skills with a focus on creating memorable guest experiences.
* Ability to work efficiently under pressure while maintaining a positive attitude in a fast-paced environment.
* Previous experience in hospitality management or restaurant management is preferred.
* Knowledge of food safety regulations and best practices is essential.
* Experience in casual dining, quick service & fast food restaurants, or catering services is a plus.
* Background in barista or coffee service is advantageous. Join our team as a Banquet Captain where your leadership will play a vital role in delivering outstanding dining experiences for our guests.
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