Manager, Core HR & Mobility Process Design & Optimization Lead; GBSC & Capability

Title

Manager, Core HR & Mobility Process Design & Optimization Lead (GBSC People & Capability)

The Manager, Core HR & Mobility Process Design & Optimization Lead is responsible for designing, optimizing, and continuously improving global Core HR and mobility-related processes to ensure data integrity, compliance, auditability, and consistency across the employee life cycle. This role applies leading practice process architecture, documentation, and process enablement frameworks across Core HR and mobility domains—from employee data management and job changes through organizational updates, global transfers, expatriation and repatriation, and related integrations—while partnering closely with HR Operations, Mobility, Technology, Payroll, and Risk.

The role enables reliable HR data and mobility outcomes by defining scalable standards, controls, and metrics, while execution accountability remains with HR Operations, Mobility, and Shared Services teams. Success in this role requires close alignment with HR Operations and Mobility leadership to translate strategy into scalable, compliant Core HR and mobility processes.

• Partner with HR Operations and Mobility leadership to support global Core HR and mobility process design and optimization initiatives.
• Enable and support standardized Core HR and mobility process documentation that supports accuracy, auditability, and employee clarity.
• Support leadership by defining structured global versus localized Core HR and mobility data standards.
• Function as a process design lead and trusted advisor for Core HR and mobility system enhancements, structural changes, and operating model evolution.
• Partner with Product & Engineering to optimize workflows, validations, and integrations within Workday Core HCM and mobility-related systems.
• Support testing and deployment of Core HR and mobility process changes.
• Leverage metrics to monitor data quality, cycle times, compliance risks, and rework.
• Support cross-functional alignment with Payroll, Benefits, Tax, Risk & Compliance, and Technology teams.
• Assess Core HR and mobility process impacts driven by acquisitions, reorganizations, workforce changes, and regulatory requirements.

• 7+ years of experience in Core HR operations, mobility operations, HR process design, or shared services environments.
• Demonstrated experience designing end-to-end HR and mobility processes in global organizations.
• Strong working knowledge of Workday Core HCM.
• Understanding of audit controls, data governance, and global mobility compliance requirements.
• Strong analytical, communication, and influencing skills.
• Enterprise first mindset with accountability for process quality and continuous improvement.

Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire;

10 annual paid US observed holidays; 401(k) with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

• Abide by Mastercard's security policies and practices.
• Ensure confidentiality and integrity of accessed information.
• Report suspected information security violations or breaches.
• Complete all periodic mandatory security trainings.

O'Fallon, Missouri: $112,000 - $179,000 USD

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email. The Reasonable Accommodations team will respond promptly.