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Investigator, Employee Relations

Job in Springfield, Greene County, Missouri, 65897, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-09-12
Job specializations:
  • HR/Recruitment
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below
  • Conduct impartial, fact-based investigations of suspected misconduct and policy violations, including discrimination, harassment, retaliation, bullying, and Winning with Integrity policy violations
  • Own the end-to-end investigation process from planning through closure, including fact-finding, analysis, and report writing
  • Develop investigation plans covering scope, participants, and timelines
  • Execute and document investigations according to professional standards and GM protocols
  • Communicate investigation results clearly and promptly to HR, leaders, Legal, and other stakeholders
  • Collaborate with HR, Labor Relations, Legal, Audit, Security, Operations, and other functions
  • Partner with HR Policy on post-investigation strategies, employment-action equity, and proactive training efforts
  • Draft concise, high-quality reports synthesizing facts, policy standards, analysis, and case conclusions
  • Manage case documentation, evidence handling and storage, record retention, and investigation quality standards
  • Investigate alleged misconduct at Leadership’s direction while balancing urgency and quality
  • Maintain timely communication with personnel involved in investigations and projects
  • Evaluate internal controls and related procedures for people, policy, and culture improvements
  • Recommend changes to improve investigative efficiency and effectiveness
Requirements
  • Bachelor’s degree in Human Resources, Business, Industrial/Organizational Psychology, Criminal Justice, or a related field, or a minimum of 5 years of equivalent experience
  • Advanced degree or professional certification (e.g., PHR, SPHR, AWI) is a plus
  • At least 5 years of professional experience in Human Resources, Corporate Global Investigations, Labor Relations, Legal, or Compliance
  • Minimum of 3 years conducting workplace investigations into discrimination, harassment, retaliation, and other policy violations
  • Experience managing investigations from assignment through fact-finding, analysis, and report completion
  • Ability to identify and develop sources of information relevant to investigations
  • Ability to conduct effective informational and interrogatory interviews with reporters, subjects, and witnesses
  • Ability to evaluate internal controls and procedures to identify gaps or process improvements
  • Ability to recommend investigative process improvements
  • Ability to maintain confidentiality of sensitive information
  • Managerial courage and effective, direct, respectful communication
  • Ability to collaborate and build relationships across a matrixed organization
  • Ability to investigate objectively
  • Critical-thinking ability and aptitude for presenting a recommended course of action succinctly
  • Exceptional organizational, analytical, leadership, and interpersonal skills
  • Strong attention to detail and ability to manage multiple complex investigations concurrently
  • Exceptional written and verbal communication skills
  • Experience drafting clear, concise investigation reports and summaries
  • Ability to handle high‑risk, sensitive matters with discretion, judgment, and composure
  • Knowledge of the automotive industry and experience with represented/hourly work forces are a plus
  • Must not require GM immigration sponsorship now or in the future
Core Competencies

Demonstrates expertise in conducting impartial workplace investigations, including discrimination and harassment cases, while effectively managing the end‑to‑end investigation process. Proficient in drafting high‑quality reports and collaborating with various stakeholders to ensure compliance and improve organizational practices.

Highest-signal resume keywords
  • Workplace Investigations
  • Report Writing
  • Human Resources
  • Critical Thinking
  • Confidentiality
ATS Optimization Keywords Hard Skills
  • Investigation Planning
  • Fact‑Finding
  • Analysis
  • Evidence Handling
  • Internal Controls Evaluation
  • Process Improvement
  • Interviewing Skills
  • Documentation Management
  • Policy Compliance
  • Case Management
Soft Skills
  • Effective Communication
  • Interpersonal Skills
  • Organizational Skills
  • Managerial Courage
  • Collaboration
Certifications & Qualifications
  • PHR
  • SPHR
  • AWI
Industry Keywords
  • Discrimination
  • Harassment
  • Retaliation
  • Labor Relations
  • Compliance
  • Automotive Industry
  • Matrixed Organization
  • Policy Violations
  • Winning with Integrity
  • Record Retention
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