Preboarding Specialist

It’s more than a career, it’s a calling.

MO-SSM Health Mission Hill

Regular

If you thrive in a collaborative, people‑first environment, this could be the right fit! SSM Health is hiring a Preboarding Specialist to join a team known for open communication, mutual support, and pride in doing meaningful work together.

In this role, you’ll help shape the employee experience by ensuring new hires, rehires, and internal transfers are prepared to succeed from day one. You’ll partner with Talent Acquisition, HR, Legal, and leaders across the organization to manage background checks, credentials, compliance requirements, and onboarding timelines while delivering high‑quality customer service.

This is a hybrid role (8:00 a.m. – 4:30 p.m.), with Tuesdays and Wednesdays onsite at our Mission Hill corporate office.

Responsible for the timely and accurate onboarding of new hires, rehires, and internal transfers for all regions to ensure clearance of background checks and all requirements for compliance purposes. Effectively delivers service in an efficient and professional manner in order to achieve customer satisfaction, manage expectations, and attain optimal quality. Must meet onboarding time frames and collaborate with multiple departments throughout the organization.

• Reviews and manages background checks for hires. Collaborates with each new hire to complete their onboarding tasks, compliance requirements and health screenings prior to starting. Manages new hire inquiries regarding their onboarding process.
• Ensures new hire meets minimum requirements for position. Makes sure all required licensures and credentials are uploaded and entered in Workday and properly documented for all hires, including primary sourcing when appropriate.
• Completes any required state regulatory checks not conducted by background check vendor. Provides local HR Market with background checks requested by state auditors in a quick timeframe.
• Monitors and provides solutions to potential pushback activities and provide detailed notations if the pushback must occur. Manages pre-adverse process and partners with HR Market and legal for rescinding offers.
• Collaborates with talent acquisition regarding changes in start dates, new hires, and compliance issue that delay starts. Contacts new hire with push back date if needed.
• Creates new employee welcome roster. Creates new hire welcome letters for new employees containing pertinent login information.
• Manages day 1 activities for assigned region including check in, badge pictures and I-9 documentation for compliance. Ensures E-Verify and audit completion for system collection of this information per the Homeland Security guidelines.
• Owns all assigned tasks, initiatives, inquiries, and escalations and makes sure that they are resolved/completed efficiently with a superior level of quality.
• Addresses projects and escalation tickets as a Tier 2 Workday SME (subject matter expert), as assigned.
• Performs other duties, projects and escalation tickets in Service Now as a Tier 2 Workday SME, as assigned.
• Performs other duties as assigned.

• Associate’s degree or equivalent combination of education and experience

• No experience required

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning…