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HelpDesk/Support IT Support IT Project Manager Systems Administrator

Service Desk Lead — Jira & ITIL Expert

Job in Springfield, Greene County, Missouri, 65897, USA
Listing for: MERS Goodwill
Full Time position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A community-focused organization in Missouri is seeking an IT Service Desk Team Lead to guide the Management Information Systems team. The role involves managing staff schedules, directing IT support, and ensuring effective use of Jira for ticketing processes. Candidates should have at least two years of relevant experience, technical competencies in Active Directory and Office 365, and strong communication skills.

This full-time position offers a competitive salary and various employee benefits.
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