Information Technology Manager

We are seeking a hands-on IT Manager to take ownership of our internal technology environment. This role ensures day-to-day systems operate reliably while helping the company build a stable, scalable foundation for long-term growth.

We value technology that works — secure, practical, and aligned with business needs. At the same time, we are looking for someone who can identify thoughtful improvements and help modernize systems when it makes business sense.

This position reports directly to ownership/executive leadership.

• Oversee Windows-based systems and Microsoft 365
• Maintain network infrastructure (firewall, switches, internet services)
• Administer VoIP phone systems and building security systems
• Ensure reliable backups and disaster recovery readiness
• Manage user onboarding and offboarding
• Troubleshoot issues quickly to minimize downtime

• Serve as internal owner and administrator of the Pick D3 system
• Maintain stability, reporting capability, and workflow support
• Ensure system reliability and documentation
• Identify practical automation opportunities
• Improve reporting and data visibility
• Reduce manual processes where appropriate
• Document systems and procedures to reduce key‑person dependency
• Stay current with relevant technologies and evaluate them pragmatically

• Maintain patching, endpoint protection, and access controls
• Strengthen MFA and security best practices
• Support cyber insurance compliance requirements
• Monitor risk exposure and recommend mitigation steps
• Manage relationships with external IT service providers and technology vendors
• Leverage outside expertise where appropriate to strengthen security, infrastructure, and modernization efforts
• Evaluate vendor performance and cost effectiveness
• Determine which technology functions are best handled internally versus through trusted external partners
• Ensure accountability for outcomes regardless of sourcing model

• Develop a practical 3–5 year IT roadmap aligned with business goals
• Ensure systems scale efficiently to support operational growth
• Participate in budgeting and technology investment decisions
• Strengthen documentation and process maturity
• Evaluate modernization initiatives based on risk, cost, and operational impact

• 5–10+ years of hands‑on IT experience
• Experience supporting small‑to‑mid‑sized business environments
• Strong knowledge of Windows systems and Microsoft 365
• Networking and infrastructure management experience
• Experience supporting ERP or legacy database systems
• Ability to operate independently and prioritize effectively

• Experience with Pick D3 or similar legacy platforms
• Manufacturing or industrial environment experience
• Experience participating in ERP or system migration projects

• Practical problem‑solver
• Comfortable in a hands‑on manufacturing environment
• Values stability but embraces thoughtful modernization
• Strong communicator with non‑technical leadership
• Takes ownership and follows through
• Interested in building long‑term capability, not just maintaining status quo

We are a solid company preparing for meaningful expansion. Strong technology leadership will ensure we scale efficiently, securely, and without unnecessary disruption.

This role is about building systems that last — and positioning the company for the future.