Duck Creek Technical Lead – Billing

Next Level Solutions is a trusted partner in digital transformation and IT services, specializing exclusively in the property and casualty (P&C) insurance market. With unparalleled agility and cost-effective scaling, we offer cutting‑edge expertise to address the industry's unique challenges and opportunities. Our finely tuned solutions, from system integration to delivering new digital capabilities, leverage both onshore and nearshore capabilities for flexible, efficient, and responsive support.

This ensures seamless collaboration, improved communication, and faster turnaround times, all while maintaining high quality and cost‑effectiveness, setting us apart in a world teeming with generic solutions.

We’re looking to grow our Duck Technology Team at NLS!

Are you a Duck Creek expert who enjoys solving complex billing challenges and leading high‑performing teams? As a Technical Lead – Billing
, you’ll play a critical role in designing, developing, and supporting custom Duck Creek solutions that power real business impact. This is more than a hands‑on development role—you’ll collaborate across teams, influence technical strategy, and mentor others as you help shape the future of our client solutions.

If you’re passionate about Duck Creek, thrive in a collaborative environment, and enjoy turning business needs into scalable technical solutions, this could be your next big move.

We know you care about benefits and perks—feel free to scroll down to that section, then come back to learn more about the role.

• Lead development and support of custom applications using Duck Creek Billing and related tools

• Collaborate with clients, analysts, architects, and project leaders to interpret and deliver on business requirements

• Design and develop solutions using ManuScript configuration and Duck Creek toolsets

• Write and optimize SQL queries to support application functionality

• Contribute to solution design and planning to align with client technical and functional strategies

• Take ownership of customer issues and drive them through to resolution

• Mentor and guide developers across all aspects of the Duck Creek platform

• Support integrations and services including Billing Services, async queues, and scheduled activities

• 5–8+ years of industry experience, including 5+ years working with Duck Creek products

• Strong expertise in Duck Creek Billing (Author, Express, Server, User Admin, Billing, Billing Integration)

• Hands‑on experience with ManuScript, including inheritance structures and technical design

• Experience with Duck Creek Skins, APIs, Duck Creek Anywhere, and C# custom business objects

• Proficiency with REST and SOAP APIs

• Solid experience with SQL Server (stored procedures, triggers, functions, cursors, XQueries)

• Familiarity with XML or similar programming languages

• Experience across multiple Duck Creek product versions

• Strong understanding of SDLC and Agile methodologies

• Experience using debugging tools such as Trace Monitor, Example Util, Data Tester, and Processing Exceptions

• Proficiency with Microsoft Office 365

And the soft skills that make a great leader:

• Strong communication skills—clear, concise, and collaborative

• Ability to mentor, coach, and elevate team performance

• Highly organized with strong prioritization and time management skills

• Self‑starter mindset with the ability to work independently and as part of a team

Bring your authentic self to Next Level Solutions—go‑getter, learner, team player.

Our culture is what sets us apart. We believe in working hard, supporting each other, and having fun along the way. Knowledge‑sharing is at the heart of what we do, creating an environment where collaboration fuels innovation and continuous growth.

Our mission is simple:
Do Good Work
—for our clients, our employees, and our communities. As we continue to grow, we’re investing in what matters most: our people.

If you’re looking for a place where you can grow your career, make an impact, and be part of a supportive, high‑performing team—we’d love to meet you.

• Competitive salary package with annual bonus

• Comprehensive and inclusive health benefits

• Flexible work arrangements (remote or office‑based)

• Opportunities for career advancement and professional development

• Relaxed work environment with casual dress code

• Company‑sponsored activities and team‑building events

• Paid time off and company holidays

• Traditional & Roth 401(k) with 5% company match

• Physical and mental wellness programs

• 2021 & 2022 SBJ Dynamic Dozen #1 Company

• 2023 SBJ Dynamic Dozen #2 Company

• 2021– Best Place to Work

• 2022 Top COO

• 2023 & 2024 SBJ 40 Under 40 Honoree

• 2024 SBJ Man of the Year Honoree

• 2023 Puerto Rico Employer of Choice

Ready to take the lead and make an impact? Apply today and grow with NLS.